Computer Clerk

Requisition No: 4841
- Executive Division: Operations
- Division: Clinical Support & Specialist Clinics
- Program: Radiology
- Department: Radiology Medical Imaging Footscray
- Enterprise Agreement: Varied Health and Allied Services, Managers and Ad
- Job Function: Administration & Leadership
- Project:

- **Location**: Footscray, Sunshine, Williamstown & Subury Campus
- **Employment Type**: Part Time (48 hours per fortnight)
- **Salary**: HS1 Level 1-5

**About the role**

As a member of the Medical Imaging team, the Computer Clerk provides clerical and administration support, front desk reception and switchboard services according to a rotating roster.

Medical Imaging Department at Western Health runs at 4 campus’ Footscray, Sunbury, Sunshine and Williamstown. This is a Part Time Computer Clerk position 64 hours per fortnight working across all Campuses.

**Key responsibilities**:

- Answer and respond to patient enquiries promptly and ensure Western Health’s best Practice and Radiology CARES ideology is followed.
- Communication and engagement with internal and external stake holders.
- Telephone operation including management of enquiries from sources both internally and externally which must be dealt with in an efficient and effective manner. Including paging and messagining services
- Provide support to Doctors as requested.
- Organise and schedule in-patient and outpatient (both hospital and private) referral appointments, within clinically and suitably appropriate time frames.

**About you**:

- Need to be enthusiastic
- Have a passion for customer service
- Have the ability to multitask
- Have the ability to prioritise in a busy environment.

Position Description

**About Western Health**

Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne’s western suburbs.

With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.

We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health, women’s health and maternity, chronic diseases, geriatrics and cardiology.

We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia’s most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges.

Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women’s and Children’s), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women’s prison located in Ravenhall.

**Why join us?**

**Compensation and benefits**
- Competitive salary packages aligned with market standards.
- Health and wellbeing programs, including flexible work arrangements.
- Scholarships and grants to support your continuous learning journey.

**Learning and development opportunities**
- Access the Western Health Learning Academy (WHA) for personalised learning pathways.
- Professional growth programs, including postgraduate studies and clinical education.
- Mentorship and career support.

**Community impact and inclusion**
- Make a meaningful difference in patients’ lives through compassionate care.
- Join a workforce that champions diversity and inclusion.
- Engage in community wellbeing initiatives and groundbreaking healthcare research.

**Organisational culture and environment**
- Thrive in a collaborative, compassionate and innovative team environment.
- Be part of a culture that celebrates continuous improvement and excellence in healthcare.

**Ready to make an impact?**

If you’re passionate about patient focused care, have compassion, strive for excellence, we’d love to hear from you. Simply click on the “apply” button and follow the prompts.
- If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying._

**Closing date**:11:59pm on 23 July 2025.

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.