Business Administration Traineeship

**Start your career at Ipswich City Council**

We are offering Certificate III in Business traineeships under the Skilling Queenslanders for Work Program.

In this traineeship, you will undertake administrative, clerical and customer service tasks that require technology and business skills.

Key responsibilities include:

- Assist in day-to-day administration functions
- Assist with correspondence, reports, and other documentation
- Provide accurate, prompt, and courteous customer service

The 12-month traineeship will give you:

- Practical work skills while working full time
- A nationally recognised qualification
- The chance to join a great team working for our community
- A supportive environment working in a field you are interested in

**About the traineeships**

Multiple positions are available in the following fields:
**Customer Strategy and Experience**
- We aim to provide a great customer experience and ensure administrative and business support requirements are delivered efficiently

**Workplace, Health and Safety**
- This team works with all employees to provide and maintain a healthy and safe work environment not only for our workers but for members of the community who are affected by the work Council does. The team helps the business combine occupational safety and injury prevention with health and wellbeing to enhance worker health and prevent work-related injuries and illness

**Environment and sustainability**
- Work towards a greener future on projects that help maintain and improve our natural environment

**Libraries and Customer Service**
- Work with the team responsible for getting books, DVDs, eBooks and much more into Library branches across Ipswich, and onto our online platforms and Library apps

**Ipswich Civic Centre**
- Provide administrative services to assist in the operations of the performing arts venues in Ipswich

**About you**

To be successful in thiese traineeships you will:

- Enjoy communicating with customers, being organised and working with structured processes
- Like using technology and have basic Microsoft Word, Excel and Outlook skills
- Have a genuine interest in working in a business related field
- Enjoy working in a team and communicate well with others
- Be dedicated to completing a qualification and studying in your own time and work time
- Be able to live on a trainee wage
- Eligible to undergo training to obtain a certificate III in Business Administration

To be eligible to obtain a certificate during the traineeship, you need to:

- Be a Queensland resident with Australian or New Zealand citizenship or eligibility to work in Australia
- Have not completed this qualification previously

Council is committed to building a diverse and inclusive workforce and encourage people from all walks of life to share in the opportunity and encourage those who belong to the below target groups to apply:

- Young people (aged 15 years and over)
- Aboriginal and/or Torres Strait Islander peoples
- People from a culturally and linguistically diverse background
- People with a disability or impairment
- LGBTIQ+ (lesbian, gay, bisexual, transgender/gender diverse, intersex, queer).
- Long term unemployed job seekers
- Mature age job seekers
- Veterans and ex-ADF personnel
- Women re-entering the workforce

**Pre employment checks**

Successful trainees must be eligible to work in Australia and agree to provide information for pre-employment screening which may include a criminal history check.

**About the benefits**

These are 12 month fixed-term traineeships with a salary between $346 and $761 (before tax) per week, plus superannuation of up to 12.5%. The salary is dependent on age and level of schooling achieved.
- Ongoing learning, development and career opportunities
- Work alongside industry experts in our growing city
- Become a member of a team that is passionate and dedicated to building a positive, inclusive, and constructive workplace culture

**About us**

Ipswich is a dynamic blend of rich heritage, proud communities, diverse landscapes, and a lively energy all contributing to a region full of liveability and opportunity. It is the state’s fastest growing city and oldest provincial city.

Ipswich City Council contributes to our vibrant and growing region with teams operating across various industries delivering services to the community and creating our vision:
**_‘Ipswich, a city of opportunity for all. Join us.'_**

We have a workplace culture built on our values of communication, collaboration, integrity, efficiency, and leadership. Come and join us in shaping the future of the city and its people.

**Join us**

If you share our values and are passionate about enhancing the quality of life for the Ipswich community, then this could be the role for you.
- a cover letter that includes:

- why you are interested in a traineeship with council
- any skills from work experience or school/community activities you've been involved in
- Your current resume