Laboratory Operations Manager
4 days ago
**Introduction**:
About the company
Envirolab Group comprising Envirolab Services, MPL Laboratories and Labtec Auckland provides a broad range of laboratory testing services such as environmental chemistry, microbiology, asbestos, workplace exposure & air monitoring and product formulation and agrichemicals.
We are a NATA-accredited laboratory servicing Environmental Consultants, Mines, Occupational Hygienists, Government Departments, Industry, and the general public by providing great service and quality.
**Description**:
About the role
As the Operations Manager, you'll supervise the critical daily laboratory workflows, spanning from sample receipt through to reporting, to ensure meeting deadlines, and that resources are appropriately allocated and shared. This will include collaborating with various departments to assess workloads, review sample processes and ultimately, enhance productivity. The position includes regular client interaction and you’ll be responsible for building and maintaining strong relationships, understanding needs, addressing concerns, and ensuring that client requests are fulfilled accurately and in a timely manner.
You’ll lead initiatives to identify areas for enhancement across all workflows, implement process improvements, and foster a culture of innovation and efficiency within the laboratory.
Your key responsibilities will include, but are not limited to:
- Workflow Management
- Client Management
- Quality Control
- Workplace Health and Safety
- Continuous Improvement
- Information Security
**Skills and Experiences**:
About you
Minimum 5 years experience in a laboratory environment
Previous experience in a leadership role
Formal qualifications in Science or Chemistry
Facility Assigned (NATA) Signatory
Exceptional attention to detail
Strong leadership, communication, and interpersonal skills
Proven track record of effectively managing teams and driving operational excellence
As an employee of Envirolab Group, you will work in a highly supportive team environment with industry leaders. The business is client-focused and enjoys an outstanding reputation across the industry. Working in a dynamic environment, you will actively contribute towards our success, whilst continuing to develop your career.
As part of the onboarding process, the successful applicant will be required to undergo a pre-employment test.
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