Supplier Relationship Specialist

2 weeks ago

West Perth, Australia Royal Automobile Club of WA Full time

With over 1.3 million members RAC is one of WA’s most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a better WA.”

Join RAC Insurance as a Supplier Relationship Specialist and play a pivotal role in optimising our supply chain to deliver exceptional service to our members.

As a Supplier Relationship Specialist, you’ll work closely with key service providers to enhance quality, efficiency, and cost-effectiveness within our Claims business. You will support contract management, analyse supplier performance, and foster strong partnerships that align with RAC’s commitment to delivering outstanding member experiences.

Key Responsibilities:

- Build and maintain strategic and operational relationships with suppliers to foster performance improvements and cost savings.
- Ensure high-standard contract management practices and governance in line with the Claims Supply Chain Contract Management Handbook.
- Provide advice on contract administration and maintain contractual documentation.
- Analyse data and report on supplier performance to recommend improvements.
- Lead change processes for onboarding/offboarding suppliers in alignment with the Insurance Procurement Framework.
- Support compliance and efficiency initiatives to drive supplier performance improvements.

What we are looking for:

- Excellent communication, negotiation, and relationship-building skills.
- Proactive problem solver with the ability to manage multiple stakeholders and priorities.
- Knowledge of procurement, contract management, and/or commercial law.
- Demonstrated ability to analyse data and make sound commercial decisions.
- Tertiary qualifications in a related field or equivalent business experience (desirable).
- Progress towards ANZIIF-endorsed qualifications in loss adjusting or insurance (desirable).

What can we offer you?
- A workplace culture where our people feel valued, respected and empowered
- Work in flexible ways that meet work/life commitments and support wellbeing
- Be part of a purpose led organisation that gives back to the WA community
- An environment that values ongoing career development
- Free Roadside Assistance and discounts on RAC products and services including Holiday Parks and Resorts, Security, Finance, Auto Services and Insurance
- Opportunities for community engagement and corporate volunteering

Applications Close COB Monday 10th February 2025.

BetterJourneysRAC
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