Roster Analyst

19 December 2024

Passenger Experience melbourne Full Time

Melbourne is Australia’s fastest growing city - a city that is becoming increasingly reliant on public transport networks. Since 2009, Metro proudly continues to operate and maintain a world-class train service and network through to delivering significant transport projects that will shape how Melbourne moves. With Zero Harm at the foundation of everything we do, we want everyone to get home safely. We are one team, helping to connect and shape a better Melbourne.
- Full-time, maximum term contract for 12 months, based at 700 Collins Street
- Contribute to delivering exceptional passenger experience across the Metro network
- Competitive salaryand generous staff benefits

About the role

We are seeking a detail-oriented and proactive professional to take on a Roster Analyst role to support the Resourcing and Strategy team within our Passenger Services team. You will be responsible for developing and managing day-to-day rosters for frontline station staff. You will be involved in creating optimised shift patterns, ensuring cost efficiency, and maintaining compliance with labour laws and agreements.

Key responsibilities are but not limited to:

- Develop, manage, and audit day-to-day rosters for frontline staff in alignment with operational needs and EA requirements
- Create optimised shift patterns and adjust rosters as necessary for peak periods, events, and other demands
- Ensure cost/quality control for rosters, monitoring expenses related to overtime, leave, and occupations reclaim
- Collaborate with payroll to verify and input shifts accurately, ensuring timely and accurate payroll processing.
- Provide rostering guidance and support to Station Masters and the Stations Leadership Team.
- Provide relevant stakeholders with information on Master Roster material, roster altercations and suggested improvements necessary to comply with fatigue requirements.

About you - Key Criteria
- Ability to collect, analyse and present workplace data and information effectively
- Strong computer skills and a high level of Excel proficiency
- Background in project management, particularly in supporting and implementing change initiatives
- Strong communication skills (written and verbal), with ability to engage stakeholders at various levels across the organisation

Next steps

Applications close on Sunday 29/01/2024 (11:59 pm AEDT).

The recruitment and selection process for this position might require shortlisted applicants to undertake Pre-Employment Health Assessment and background checks that might also include Nationally Coordinated Criminal History Check and Credit Checks.

Metro’s commitment to an inclusive workforce

At Metro Trains Melbourne (MTM), we recognise that embracing diversity and fostering an inclusive workplace are vital to our mission and success and will lead us to being a world class rail network. In today’s interconnected and multicultural world, our ability to understand, appreciate, and leverage the unique perspectives of our employees, passengers, partners, and the community is essential for driving innovation and achieving sustainable growth.

Office Days

Metro values connection between our employees and we believe helps to foster relationships and innovation. There is a requirement that our positions are present on site, threedays per week. While this is an important aspect of the position, our business values and supports flexible working and reasonable adjustments. If you have concerns about meeting this requirement, please discuss them with your TA partner.