Field Research Officer

2 weeks ago

Gold Coast, Australia Roy Morgan Full time

Salary:

- $31.72 - $35.72 p.h. + 12% super
- Location:

- Gold Coast
- Employment Type:

- CA - Casual
- Department:

- Interviewers - Face-to-Face

Join Roy Morgan and be part of a team conducting face-to-face interviews that capture the views, experiences, and behaviours of Australians. Our Field Research Officers play a vital role in collecting accurate, high-quality data that informs government, business, and community decisions across the country.

**What you’ll do**
- Visit assigned households and confidently initiate conversations at the door
- Build rapport quickly, manage refusals and objections respectfully, and ensure informed consent
- Conduct accurate, structured interviews on a wide range of topics
- Record observations, follow safety and privacy protocols, and maintain strict confidentiality
- Plan your weekly schedule to meet agreed hours, including at least one weekend day

All interviews are conducted using Roy Morgan’s secure systems. We provide full training, a clear field manual, and ongoing support from experienced field managers.

**Who is best suited for this role**
- **Resilient relationship-builder**: You bounce back from a “no,” stay friendly and professional, and try the next door with the same energy.
- **Empathetic communicator**: You listen well, handle sensitive topics with care, and adapt your style to suit different households.
- **Organised self-starter**: You manage your time, plan routes, keep tidy records, and meet targets without constant supervision.
- **Tech-comfortable**: You’re confident with tablets and following on-screen scripts/protocols.
- Nice-to-have_: experience in field interviewing, door-to-door outreach, call centre/customer service, community work, or education services.

**Why you should apply**
- **Purpose with impact**: Your work will contribute to vital data that supports decision-making at the highest levels.
- **Flexibility with structure**: Choose your weekly schedule (with minimum hours) and work close to home where possible.
- **Training & support**: We equip you with the skills, tools and guidance to succeed—no previous research experience required.
- **Professional standards**: Be part of a respected team known for quality, accuracy and confidentiality.

**Essentials**
- Availability of 20+ hours per week (including one weekend day; flexibility to add hours at peak times)
- Current driver’s licence and a reliable, registered vehicle
- Fluent English (spoken and written) and the legal right to work in Australia
- Willingness to obtain a National Police Check and Working with Children's Check (paid by Roy Morgan)

**How to apply

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