Assistant Venue Manager

**About us**

Parramatta Leagues Club is one of Australia’s most iconic clubs in Western Sydney region. We are passionate about bringing together our community, supporting local causes and offering welcoming experiences for our members and community by delivering exceptional service.

**About the role**

We are seeking a people focused Assistant Venue Manager to join the management team at Vikings Sports Club in Dundas. The role will be focused on supporting, mentoring and leading our staff to provide a high level of customer service.

Reporting to the General Manager of Vikings Sports Club, the Assistant Venue Manager will bring great experience in leadership and be well versed in F&B, Gaming and functions.

**Key responsibilities**
- Manage the operations of the venue - including opening and closing procedure, safe operations, managing multiple outlets
- Establish and maintain good customer relations with the ability to handle member and patron complaints in a timely and effective manner
- Monitor operations and provide feedback in relation to growth opportunities or business improvements
- Actively participate in the performance development of staff and provide key mentorship

**What makes you perfect for the role?**
- Minimum of 5 years work experience in similar role
- Team management and leadership experience with demonstrated ability to development and mentor staff
- Knowledge and understanding of gaming products and equipment, food & beverage services
- Holds appropriate licensing and certification (i.e. RSA RCG, Advanced RCG, First Aid and Working with Children Check (or willing to obtain)

**In return we offer**
- A supportive team, with scope to develop
- A chance to work with like-minded, passionate, and inclusive individuals
- Supportive team & environment (encourage innovation, collaboration & creative thinking)
- Career growth opportunities
- Competitive remuneration package and staff discounts
- Flexible working arrangements
- Training and development opportunities
- Free on-site, undercover parking
- Daily Food Allowance
- Paid Volunteer day
- Flu vaccinations

**Our Values**

**Service**: We are here for the benefit of our Members and our Community.

**Passion**: We are ambitious, strive for excellence and love what we do.

**Openness**: We demonstrate integrity and commitment through transparency and accountability.

**Respect**: We are welcoming, inclusive and respectful.

**Teamwork**: We are united, collaborative and succeed together

Parramatta Leagues Club Limited is an Equal Opportunity Employer