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Clinical Governance Business Partner

3 weeks ago

St Leonards, Australia Medibank Full time

**Your career in healthcare made**_personal_**

At Medibank we’ve recently unified our health services under one brand - **Amplar Health.**

With over 1000 employees, our nurses, GPs and other amazing allied health professionals our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health.

**The Opportunity**
- Are you passionate about driving clinical excellence and innovation in healthcare delivery?
- As the **Clinical Governance Business Partner (CGBP)**, you will play a key role in supporting the **Amplar Health Home Hospital (AHHH)** portfolio, which delivers a broad range of innovative health programs and virtual care services to consumers across Australia. These services provide safe, high-quality care beyond traditional hospital settings.
- This is a **full-time, permanent position** based at the AHHH office in **Eastwood**, with flexibility to work from home. In this role, you will collaborate closely with a variety of stakeholders and the Clinical Governance Team to embed the Clinical Governance Framework into evolving service models. Your work will be central to managing clinical risk effectively and driving continuous quality improvement across the portfolio.

**Key Responsibilities**:

- Champion the safe and innovative expansion of clinical programs, ensuring governance frameworks are effectively implemented.
- Act as a clinical stakeholder in projects and initiatives, safeguarding clinical impact and identifying potential risks.
- Lead the management of complaints, incidents, adverse event investigations, and clinical escalations.
- Collaborate with stakeholders to design and deliver quality improvement initiatives.
- Monitor and report on clinical quality and safety metrics ensuring alignment with contractual and business requirements.
- Support credentialing, audit, and accreditation processes to uphold clinical standards.

**About You**
- You’re a qualified **Health Professional** with a good knowledge of **clinical governance** and **quality assurance**.
- You’re confident in analysing clinical data, producing high-quality reports, and contributing to service improvement initiatives.
- You have exposure to **managing clinical complaints and incidents** and navigating** accreditation**processes. Working within a** hospital**setting is highly regarded and will help your success in navigating the complexities of this role. You are a proactive individual that is confident to engage with both internal and external stakeholders.

**Inclusion and Accessibility