Product Transformation Analyst

2 days ago


Sydney, Australia Macquarie Group Limited Full time

Macquarie is a diversified, multi-national financial services group. Our mission is to empower people to innovate and invest for a better future. Our Wealth Management business is part of the Banking and Financial Services (BFS) division and has an unparallel track record of successfully providing market leading service and solutions to Independent Financial Advice (IFA) firms, Investment Consultants, Accountants and Dealer Groups of all sizes.

**Your team**
This role sits within the Wealth product team and will work alongside a team of seven product Transformation Managers and Analysts. The broader Wealth product team are responsible for developing and managing a range of products including the Macquarie Wrap platform, Managed Accounts, Macquarie Online Trading and the industry leading Digital Portfolio Manager

**The opportunity**
As Product Analyst focused on transformation, you will help to deliver some of the biggest changes across our Wealth products. The role will require you to understand the business strategy and/or problem and translate these into product requirements for the technical teams to design and build a solution. You will also be assisting the Transformation manager in assessing the impact to clients and internal teams by adopting Human Centred Design (HCD) and executing a readiness and adoption plan.

Example of product changes that you will be involved in include launching new product capabilities/features, regulatory/compliance changes, product/client migrations or closures.

Key to success in this role will be demonstrating an inquisitive open mind, creative problem-solving capabilities, analytical thinking, enjoyment in working with data and the drive to challenge the status quo.

**Your primary responsibilities will be**:

- Analyse and use data insights to suggest improvements in the end-to-end process that will de-risk the business, enhance user experience and/or streamline operational efficiencies
- Produce and gather requirements for capabilities to assist our technical teams to begin solutioning and development
- Collaborate with others in cross-functional teams to deliver on our key product strategies
- Identify pain points with the current state through process mapping and interviews
- Map the target state processes and facilitate discussions on roles and responsibilities
- Ensuring the impact on clients are understood and put first when developing solutions
- Conduct a change impact analysis and manage the readiness and adoption activities so that internal teams and clients will be ready to adopt the change
- Manage the risk and issue register and escalating material risks early to stakeholders
- Track the benefits to ensure what was delivered ties back to what was promised

**Skills and/or experience that would help with success in the role**
- Operational and/or business analytical experience within a financial services organisation
- Ability to effectively manage deadlines, work under pressure and understand new concepts quickly
- Ability to effectively prioritise and manage stakeholder expectations
- Ability to foster and build a collaborative working relationship with various stakeholders
- Have a high degree of initiative and self-motivation as part of a small team
- Be both a team player and have the ability to work autonomously
- Strong written and verbal communication skills
- Excellent attention to detail
- Experience in working with Agile development teams

If this sounds like you, click through the link and apply

**About **Banking and Financial Services**

Banking and Financial Services is Macquarie’s retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients.

**Our commitment to Diversity, Equity and Inclusion**

The diversity of our people is one of our greatest strengths. An inclusive and equitable environment enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of ‘empowering people to innovate and invest for a better future’ is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.

**About Macquarie**:
A career at Macquarie means you’ll have the opportunity to develop and utilise new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future.

Our size and international presence means your work can take you anywhere—



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