Campus Course Coordinator

**Campus Course Coordinator - Community Services**

**About us**

Ikon Institute is operated by EDU, an ASX-listed provider of tertiary education, specialising in Human Services and Early Childhood Education. We foster meaningful careers through high-quality education across our campuses in Sydney, Melbourne, Brisbane, Adelaide & our Digital Campus.

**About the role**

The Campus Course Coordinator (Community Services) is a campus-based role, responsible for leading and managing the course delivery and academic experiences for Community Services students on campus.

Key Responsibilities
- Oversee academic quality and delivery of the Bachelor of Community Services program, ensuring consistency in teaching, assessment, and resources.
- Manage and develop learning materials, ensuring they are current, high-quality, and accessible to students and staff.
- Facilitate student engagement, support, and communication, addressing student issues and managing academic integrity matters.
- Monitor course quality and lead continuous improvement processes for the community services courses.
- Build and maintain strong relationships with community, government, and professional organizations to ensure industry relevance.
- Mentor and coach Lecturers and the Field Placements Coordinator, supporting their professional development.
- Uphold Ikon’s core values and ensure compliance with all relevant academic and regulatory frameworks (AQF, CWA, ESOS, National Code).
- Engage in scholarly practice and professional development, and complete all required reporting.

**Education & Experience**
- A Postgraduate Degree in Social Work, Community Services, Social Welfare, or Human Services, and a minimum of 3 years relevant industry experience or Bachelor degree with 5 years experience.
- Full membership, or eligibility for full membership, of the Community Work Australia (CWA).
- Knowledge of contemporary developments in the community services sector informed by continuing scholarship and/or practice.
- Experience in adult education or tertiary education.
- Exceptional written, verbal, and interpersonal communication skills, with the capacity to handle complex or sensitive matters professionally and confidentially, with empathy and discretion.
- Advanced problem-solving, organisational, and analytical abilities, including the capacity to manage multiple tasks, prioritise effectively, and meet competing deadlines with accuracy, attention to detail, and a proactive approach.
- Demonstrated understanding of the accreditation requirements and Code of Ethics of Community Work Australia (CWA).
- Proficiency in the use of Microsoft Office suite of programs and demonstrated ability to learn, implement and promote the use of business systems and databases

**Why Join us?**

**A supportive team** - When you work with us, you’re not just a team member—your part of a supportive community that lifts each other up, values every contribution, and thrives on mutual respect.

**Career progression** - Here, you’ll find an environment where your ideas matter, your growth is prioritized, and you’re empowered to do your best work—because when we succeed, we do it together

**A positive and fun work environment**:

- Work should be more than just a job—it should be an experience you enjoy

**Daily breakfast supplied** - We believe that a positive and fun work environment starts with the little things, and what’s better than breakfast?

**Training and Development opportunities** - Professional development allowance available to invest in your future & help you stay at the forefront of your field

**Next Steps