Aps3 Participant Support Officer

6 days ago

Batemans Bay, Australia Chandler Macleod Full time

As one of the Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod’s recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage an APS3 Participant Support Officer on a contract for 12 months.

**Position Overview**

**Duties & Responsibilities**:
Responsibilities may include but are not limited to:

- Managing and resolving participant matters by actioning planning tasks.
- Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and Agency’s online support.
- Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services.
- Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.
- Undertaking research and investigation activities and preparing associated reports and correspondence.
- Undertaking a range of data entry activities and ensuring follow up is completed.
- Receiving and recording complaints and other feedback in the Agency’s Business systems.

**Capabilities of the role**:
**_Adaptability_**
Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.

**_Building Customer Loyalty_**
Meeting and exceeding internal or external customer expectations while cultivating relationships that secure commitment and trust.

**_Continuous Learning_**

**_Managing Work_**
Effectively managing one’s time and resources to ensure that work is completed efficiently.

**_Leveraging Feedback_**
Taking full advantage of opportunities to receive and explore feedback about own performance (from assessments, managers, co-workers, internal/external partners, or customers); responding favourably to feedback and using it constructively to take action to improve knowledge, skills, behaviour, and impact on others.

**_Technical / Professional Knowledge or Skill_**
Having achieved a satisfactory level of technical, functional, and/or professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise; leveraging expert knowledge to accomplish results.

**_Managing Relationships_**
Meeting the personal needs of individuals to build trust, encourage two-way communication, and strengthen relationships.

**_Quality Orientation_**
Accomplishing tasks by considering all areas involved, no matter how detailed; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.

**_Energy_**
Consistently maintaining high levels of activity or productivity; operating with vigor, effectiveness, and determination over extended periods of time.

**Mandatory Requirements**:

- Applicants must be Australian Citizens.

  • Aps3 Participant Support Officer

    5 days ago

    Batemans Bay, New South Wales, Australia Chandler Macleod Full time

    As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.Our Federal Government client is seeking to...

  • Participant Support Officer

    7 days ago

    Batemans Bay, Australia Talent International Full time

    **Job Details**: **Location** Batemans Bay **Salary** Up to AU$37.36 per hour **Job Type** Full Time **Ref** BBBH102227_1684984592 **Contact** Uvez Ahmed **Posted** about 5 hours ago Talent International is currently recruiting for an **APS3 Participant Support Officer **to work for one of our **Federal Government clients** based in **Batemans...

  • Participant Administration Specialist

    6 days ago

    Batemans Bay, New South Wales, Australia beBeeSupport Full time $76,480 - $82,800

    Job Opportunity- Federal Government opportunities available in Regional NSW for motivated individuals.We are seeking an APS3 Participant Support Officer to provide procedural, administrative support and operational tasks including basic research and analysis activities.Key Responsibilities include:Providing counter/reception support for the local...

  • Participant Support Specialist

    5 days ago

    Batemans Bay, New South Wales, Australia beBeeSupport Full time $65,535 - $83,816

    Job DescriptionWe are seeking a Participant Support Specialist to join our team. The successful candidate will be responsible for managing and resolving participant matters, providing counter/reception support, and resolving customer enquiries.The ideal candidate will have excellent communication and problem-solving skills, with the ability to work...

  • Ecocrews Project Support Officer

    7 days ago

    Batemans Bay, Australia Campbell Page Full time

    **Introduction**: Take responsibility for providing the all-rounder administrative support to our EcoCrews project team. - Admin opportunity with the chance to really make your mark! - Batemans Bay location - Full time permanent role | Part time (4 days per week) could be considered for the right person The company - Who are we? Campbell Page is a...

  • Commercial Support Officer

    4 days ago

    Batemans Bay, Australia Australia's Oyster Coast Full time

    At Australia’s Oyster Coast, we believe oysters are the unsung heroes of the sea. With incredible health benefits, positive impacts on the environment, and quite simply, a fine food shared between friends - we’re committed to continually improving our farm to fork operations to provide consistently better oysters to the Australian market and...

  • Participant Service Liaison

    3 days ago

    Warners Bay, Australia AbilityLiving-MyWay Full time

    **About us** AbilityLiving-MyWay Ltd. was founded by a NDIS Participant, focusing on providing person-centred high-quality care with choice and control. We are a charity organization providing in home and community support to participants to assist with living an independent life. **_'Your Lifestyle, Your Choice'._** * About the role* The primary role of...

  • Commercial Support Officer

    4 days ago

    Batemans Bay, Australia Australia's Oyster Coast Full time

    Introduction: At Australia’s Oyster Coast, we believe oysters are the unsung heroes of the sea. With incredible health benefits, positive impacts on the environment, and quite simply, a fine food shared between friends - we’re committed to continually improving our farm to fork operations to provide consistently better oysters to the Australian market...

  • Commercial Support Officer

    3 days ago

    Batemans Bay, New South Wales, Australia Australia'S Oyster Coast Full time

    Introduction:At Australia's Oyster Coast, we believe oysters are the unsung heroes of the sea. With incredible health benefits, positive impacts on the environment, and quite simply, a fine food shared between friends - we're committed to continually improving our farm to fork operations to provide consistently better oysters to the Australian market and...

  • Youth Support Worker

    3 days ago

    Batemans Bay, Australia APM Employment Services Full time

    **Job Description** APM** is continuing its impactful work with the **Transition to Work** contract, and we are now seeking individuals passionate about making a real difference in the lives of young people as a Youth Support Worker in our **Batemans Bay, NSW**office As a **Youth Support Worker**, you will be assessing the needs of the participants,...