State Manager

**Position**:
State Manager - VIC

**Profile**:
At Sephora, we stand together and we stand for something more since 1969. For empowerment, for exploration, for the opportunity to impact people's lives through the unlimited power of beauty.

As part of the LVMH family, Sephora's excellence, innovation, and entrepreneurial spirit have made us the world's leading beauty retailer growing twice faster than the market. Across Australia and New Zealand, we have 34 stores, a growing online platform and we plan to grow this year on year. Not only do we have stores we also have a head office based in Sydney CBD. Sephora has a diverse number of roles to offer.

Sparked by energy and excitement, our passion is contagious. So, if you are ready to make your mark at a leading global retailer and belong to something beautiful, join us and reimagine your future, with Sephora.

**While at Sephora, you'll enjoy...**
- Opportunities for personal development here in Australia and New Zealand
- Opportunities across our global group of high-end luxury brands
- Gifted products throughout the year along with store discounts of up to 45% off
- Paid Parental Leave, Birthday Leave & Personal Leave
- Health and well-being initiatives including: Discounted Gym memberships & 24/7 Mental Health well-being programs
- Store of Year annual trip abroad incentive
- Life Insurance
- Unique online learning platform
- Fun social calendar
- Fortnightly Pay + Super

**The Opportunity**:
The District Manager for Victoria is responsible for overseeing the client services and experience, driving sales, people development, merchandising, and operational functions of their designated district of stores to deliver on store KPI’s and maximize profitability through payroll and asset protection. Leading a team of Store Manager’s and an Area Manager, the District Manager will collaborate with the field operations team to develop a culture of engagement, innovation and motivation within the store network. The District manager will collaborate with the support office team on company initiatives, and champion these with the store network.

**You’ll shine here if you enjoy**

**Driving Business Results**
- Delivery of top line business KPI’s for district, including Sales, Conversion, Average Dollar
- Ensure optimal staffing levels are being achieved through store rosters while adhering to Payroll budget goals
- Monitoring Daily, Weekly and Monthly results and communicate to broader team
- Completing weekly and monthly reporting
- Identifying value added activities that increases individual KPI’s and cross-selling
- Issuing and analysing monthly reports (Match-to-traffic, units per worked hour) and provide recommendations to ensure that staffing is in line with the respective store’s customer traffic
- Monitoring services standards across all stores ensuring high customer engagement and satisfaction
- Achieving store profitability targets by achieving sales targets and controlling store operating expensesEstablishing and fostering relationships with key field partners to ensure that your Store network’s needs are met and sales and profitability are maximized.**Operations**
- Ensuring operational effectiveness across all functions of the store environment
- Ensuring all Sephora policies and procedures are being followed within the store network
- Training and on-boarding new Store Managers
- Partnering with Inventory Control Leads and Store Managers to ensure a strong inventory position in all stores
- Partnering with the marketing team to ensure all in-store activations/events are able to deliver on sales objectivesWorking with the store projects team for new store openings**HR and People Development**
- Fostering an environment that provides development opportunities at all levels of the retail team
- Directly coach and develop the Store Managers
- Partnering with the field executives and their managers in developing the field team in their roles
- Completing performance reviews for all direct reports, implement performance plans as and when required
- Acting as the first point of contact for any store level HR issuesReviewing and analyse store headcount to ensure the optimal team size and structure in all stores**We would love to hear from you if you have**:

- Previous senior area/district manager experience
- A minimum of 5+ years of retail management experience
- Excellent communication skills and attention to detail
- Ability to multitask and work in a face paced dynamic environment
- Places client satisfaction at the core of any decision-making process
- Can demonstrate strategic thinking while being hands on and lead by example
- Lead Sephora’s culture of engagement and innovation within the store network
- Be punctual at work and with all deadlines
- Demonstrate high ethical standards
- Be available to and flexible with teamHave FUNYou can **unleash your creativity,**because we've got disruptive spirit. You can **learn and evolve,**because we empower yo