Scheduler

1 week ago

Ellenbrook, Australia Therapy Focus Full time

Location:

- Ellenbrook
- Employment Type:

- FP - Full-Time Permanent

Join us at Therapy Focus, where every day counts, impact lasts, and your unique contributions are celebrated. We're seeking an experienced **Scheduler** to join our team of courageous multi-disciplinary clinicians dedicated to extraordinary care for people with a disability, at every stage of life.

**Your role**
- Grow with us Work alongside skilled people leaders and embrace learning through mentorship, development days, research, conferences, and reflection.
- This is a **full time, permanent** position located at our **Ellenbrook** office.
Reporting to the Scheduling Team Leader, your key responsibilities will include:

- Plan, organise and schedule appointments between customers and clinicians.
- Utilise customised scheduling software and your superior analytical skills to set up, modify and maintain the scheduling of appointments for clinical teams.
- Work as part of the larger scheduling function to ensure scheduling for the entire business is completed in an efficient and timely manner.
- Ensure the integrity and accuracy of all information held on the scheduling system.
- Effectively communicate with possible demanding internal and external customers to diffuse conflict.
- Resolve appointment conflicts for clinicians and customers in a time efficient manner.
- Provide assistance with caseload planning.
- Previous scheduling experience ideally in the health or disability support sector.
- Be a customer-centric Individual focusing on delivering extraordinary service.
- Analytical problem solving skills with the ability to multitask and solve problems quickly.
- Excellent written and verbal communication.
- Ability to work autonomously and collaboratively as part of a team.
- Excellent organisational and time management skills with the ability to prioritisation tasks.
- A sense of responsibility and ownership of your role and responsibilities.
- High attention to detail.

**What’s in it for you?**
- Maximise your earnings with salary packaging up to $15,900 for living expenses and $2,650 for meals and entertainment - boosting your take-home pay
- 5 weeks of annual leave, 2 wellness days, plus an additional cultural leave day
- Access to discounted gym and pool facilities across WA for you and your family
- Unlock an extra 3.5 days each year with our competitive 37.5 hour work week
- Long service leave after 7 years of tenure
- Stay covered for less with discounted health insurance
- Flexible work arrangements
- Work essentials provided, from tech to uniform, plus fully compensated travel and free parking at all Therapy Focus sites
- Comprehensive care; supporting your medical, safety, and mental health needs through life’s ups and downs
- Celebrate excellence with our annual peer-nominated awards
- Discover job satisfaction while making a meaningful impact
- Be part of values-driven team with career progression opportunities
- If it sounds like we’re the right fit for you and you’re ready to take the next step in your career.

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