Call Centre Operator

2 days ago

Lane Cove, Australia Nielsen Full time

We provide our clients with the deepest understanding of audiences—and we can't do that without our Panel Recruitment and Field Operations teams. They work in-person to build important connections with current panelists, who provide the vital data that powers businesses, and recruit new panelists.

**ABOUT THE ROLE**

Exciting opportunities exist for experienced call centre operators with a strong drive to provide excellent customer service and provide an outstanding experience for our TV rating panel members.

Flexible evening work

Dynamic and supportive team environment

Possibility to build skills and experience other facets of the market research industry

This is an office-based role at our office in Lane Cove.

**RESPONSIBILITIES**:

- Call Centre Operators will utilize their organisation and communication skills to liaise with our panel on a range of issues
- Organize our technicians to provide onsite support.

**REQUIREMENTS AND SKILLS**:

- Call centre experience preferableThe commitment of a minimum of three days per week, including either a Saturday or Sunday
- Excellent communication skills
- An eye for detailDemonstrated problem-solving ability
- Adaptability
- Excellent work ethic
- A professional and organised approach to work commitments
- Commitment to providing excellent customer service
- Positive attitude
- The shift timings initially will be from Mon-Thursday (5 p.m.9 p.m.), Friday (5 p.m. 8 p.m), Saturday (12 p.m. - 4 p.m. OR 1 p.m. -5 p.m.), Sunday ( 1 p.m. -5 p.m.)

**WHY WORK FOR NIELSEN?**

At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. Your manager and others within the Nielsen community are here to help support and invest in your continuous growth.

**Nielsen promotes work life balance **by offering Flexible (Smart) working, a day off for your Birthday, a ‘No leave No life’ policy which rewards you with bonus annual leave days per year, volunteering leave, and paid parental leave for both carers.

**Be a Learn-It-All**. Nielsen invests in the growth and development of our team offering an Education assist program, a global mentoring program, and access to internal training and development resources via online platforms.

**Your wellbeing is our priority**. We partner with Spring Health for our EAP offering counseling and support for our staff and their family. In addition we focus on holistic wellness with dedicated activities on physical, mental and financial wellbeing.

**Commitment to diversity and inclusion**. Diversity, equity and inclusion are at the heart of everything we do — from our people to our products. We value diversity of thought, experiences, skills and backgrounds. We're focused on creating a culture of inclusion—where we value, encourage and promote the various thoughts, opinions and insights of our diverse workforce. All employees have an opportunity to contribute to the causes they are most passionate about via our Business Resource Groups.

LI-NT1

  • Casual Call Centre Operator

    4 weeks ago

    Lane Cove, Australia Nielsen Full time

    Casual Call Centre Operator1 week ago Be among the first 25 applicantsGlobal Nielsen Media fuels the media industry with unbiased, reliable data about what people watch and listen to. At the core of our data is our Field & Call Center associates, who connect and build personal relationships with consumers to collect data on TV, Radio, and Digital Device...

  • Call Centre Operator

    4 days ago

    Lane Cove, Australia Nielsen Full time

    Global Nielsen Media fuels the media industry with unbiased, reliable data about what people watch and listen to. At the core of our data is our Field & Call Center associates, who connect and build personal relationships with consumers to collect data on TV, Radio, and Digital Device consumption. **ABOUT THE ROLE** - Exciting opportunities exist for...

  • Call Centre Operator

    23 hours ago

    Lane Cove, Australia Jobs for Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ,...

  • Call Centre Operator

    2 weeks ago

    Lane Cove, Australia Nielsen Full time

    At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big,...

  • Field Service Technician

    2 days ago

    Lane Cove West, Australia Vitalcare Pty Limited Full time

    **The Role** Vitalcare are expand our national service and installation team with new Field Service Technicians specialising in nurse call technology. We are ideally looking for seasoned technicians with experience in nurse call, security/access control/CCTV, NBN, home automation, electrical or fire alarm systems installation, maintenance, and...

  • Sports Centre

    2 weeks ago

    Lane Cove, Australia Saint Ignatius' College Riverview Full time

    Saint Ignatius’ College Riverview is a Catholic boys’ school in the Jesuit tradition. Located on picturesque grounds in Lane Cove, this leading independent school delivers a holistic education for day and boarding students from Years 5 to 12. We are seeking to appoint an outstanding Sports Centre & Grounds Supervisor to join our Property Services...

  • Full Time Experienced Childcare Educator

    2 weeks ago

    Lane Cove, Australia Blossoms Childcare & Early Learning Centre Full time

    About us We are a beautiful 27 place Preschool located in the heart of Lane Cove NSW 2066 catering to children aged 18 months - 6 years, 7:30-5:30pm, Monday to Friday. We invest in our educators and work collaboratively to ensure the development and implementation of programs is in compliance with the National Quality Framework at all times. We are looking...

  • Administration Coordinator

    2 weeks ago

    Lane Cove West, Australia NAPA Centre Full time

    **Introduction**: At NAPA Centre, we offer world renown paediatric therapy services that embrace each child’s differences and work with them to overcome their unique challenges. Our allied health professionals develop individualised intensive therapy programs with unique combinations of our wide range of speech, physical, occupational and other innovative...

  • Recruitment & Qc Level 2

    4 days ago

    Lane Cove, Australia The Nielsen Company Full time

    **Company Description** Global Nielsen Media fuels the media industry with unbiased, reliable data about what people watch and listen to. At the core of our data is our Field & Call Center associates, who connect and build personal relationships with consumers to collect data on TV, Radio, and Digital Device consumption. Exciting opportunities exist for...

  • Recruitment & QC Level 2

    3 days ago

    Lane Cove, Australia Nielsen Full time

    OverviewRecruitment & QC Level 2 – Part-time, office-based role in Lane Cove, NSW.Company and context information has been condensed to retain essential details relevant to the role and application process.About the RoleFlexible evening workDynamic and supportive team environmentPossibility to build skills and experience in other facets of the market...