Fire Alarm Monitoring Operator

1 week ago


Perth, Australia Chubb Fire & Security Pty Ltd Full time

Fire Alarm Monitoring Operator

Code Red part of Chubb Fire & Security, an industry leader and part of the API Fire and Security group of companies, are looking for Monitoring/Contact Centre Operator to join our Perth team.

The role is in Jandakot, which is part of the Cockburn council area of Perth. With free parking on site and a short bus ride away from Cockburn Central train station and shopping centre, it is an ideal location to work.
- Work in a fast busy Monitoring Centre role which requires a calm manner, attention to detail and a professional attitude.
- Have strong communication skills and computer literacy.
- Multitask across prioritised alarm events and inbound calls.
- Liaise with emergency services, security patrols and a diverse range of clients.
- Schedule and dispatch Chubb Fire Technicians to customer call outs.
- Working a rotating 24/7 roster onsite and there are no working from home opportunities.

The role will suit individuals with a strong customer service background, team players who have the ability to work autonomously, resilient and reliable career focused professionals. Individuals who have great self-awareness and disciplined stress management techniques will succeed in this role.

We are looking for individuals that promote the highest levels of ethical standards. You need to be able to hold or obtain a Criminal History Police clearance and attend a Pre-Employment Medical.

This is an award based role (Clerks Private Sector Award 2020) with rostered shift patterns based around 4 on 4 off. (12 hour shifts (6am - 6pm and 6pm - 6am) of 4 days on, 4 days off, 4 nights on 4 nights off), Projected earnings on these rosters are approximately $70,000 working less than 180 days of the year.

In return, we will offer:

- Excellent work life balance - as many days off as days on
- 5 weeks annual leave and the opportunity for overtime.
- Working with an industry leader
- Employee assistance programs
- Reward and recognition benefits

If you have a proven ability to be reliable, dynamic and looking for a call centre role that makes a difference, we look forward to hearing from you.

We believe in diversity and inclusion and welcome applicants from different backgrounds. This includes First Nations people, people with disability, LGBTIQA+ and all cultural and language backgrounds.

Información adicional

Sobre nosotros, nuestra cultura y lo que podemos ofrecerle

Fundada hace más de 200 años, Chubb Fire & Security es una empresa global cuya motivación reside en mantener a las personas y al mundo seguros. Proporcionamos sistemas, equipos y servicios esenciales, desde vigilancia CCTV digital y alarmas contra intrusos, hasta sistemas de detección y extinción de incendios. Nuestra completa variedad de productos y servicios innovadores satisface las necesidades de una amplia gama de clientes, desde negocios independientes locales hasta muchas de las empresas del FTSE 100.

Creemos que ofrecemos una cultura laboral única, donde usted es tan importante para nosotros como nuestros clientes, y queremos que eso sea lo que sienta cada día. Estamos orgullosos de facilitar una formación extensa a todos nuestros nuevos asesores, prestándoles un apoyo total y permitiéndoles prosperar en sus nuevos puestos y más allá, con oportunidades continuas de desarrollo profesional a lo largo de su trayectoria profesional con nosotros.



  • Perth, Western Australia Chubb Fire & Security Pty Ltd Full time $70,000 - $72,000 per year

    Fire Alarm Monitoring OperatorCode Red part of Chubb Fire & Security, an industry leader and part of the API Fire and Security group of companies, are looking for Monitoring/Contact Centre Operator to join our Perth team.The role is in Jandakot, which is part of the Cockburn council area of Perth. With free parking on site and a short bus ride away from...


  • Perth, Western Australia PWR Full time $90,000 - $120,000 per year

    PWR is currently looking for an experienced Fire Alarm Technician to assist PWR's Pilbara Fire Division. The right person will have exposure to aspects of electrical installation and certification of fire detection and suppression systems.Your duties will include but are not limited to: Maintaining and servicing all Fire Alarm Systems and Fire Fighting...

  • Monitoring Operator

    1 week ago


    Perth, Western Australia Chubb Fire & Security Pty Ltd Full time $60,000 - $90,000 per year

    Monitoring OperatorJandakot, Perth WACustomer Service - Call Centre (Call Centre & Customer Service)Full timeAbout usA leading provider of fire safety and security solutions, we at Chubb Fire & Security are driven by a powerful purpose - to make the world a safer place. We start by living by our value of PROTECT PEOPLE FIRST. We are an industry leader and...


  • Perth, Western Australia Wormald Australia Pty Limited Full time $90,000 - $120,000 per year

    Attractive remuneration + Generous benefits + Fantastic career opportunitiesOvertime + Allowances + TOT Motor Vehicle + Phone + SuperFriendly and supportive team based in WelshpoolJoin a well established and reputable leader in the fire industryAbout the CompanyFor over 135 years Wormald has been providing fire protection throughout Australia, protecting...

  • Monitoring Officer

    1 week ago


    Perth, Australia Chubb Fire & Security Pty Ltd Full time

    **0041604** **Perth, Western Australia AU** Code Red, part of Chubb Fire & Security, is looking for a calm and engaging Monitoring Officer for its call centre which operates 7 days a week 24/7 located in Jandakot. This role is ideal for someone who can commit to work rotating 12-hour day and night shifts, on 4 days on 4 days off, 4 nights on 4 nights off...

  • Monitoring Operator

    4 weeks ago


    Perth, Western Australia Chubb Deutschland GmbH Full time

    Full timeAbout usA leading provider of fire safety and security solutions, we at Chubb Fire & Security are driven by a powerful purpose – to make the world a safer place. We start by living by our value of PROTECT PEOPLE FIRST. We are an industry leader and part of the API Fire and Security group of companies.About the RoleCode Red, part of Chubb Fire &...

  • Monitoring Officer

    4 days ago


    Perth, Western Australia WorkPac - Perth Full time $60,000 - $80,000 per year

    Competitive hourly rate with shift penalties and overtime opportunities4 days on, 4 days off rotating 12-hour shifts (6am–6pm / 6pm–6am)Comprehensive training provided; no prior fire industry experience requiredShort Description:Join the team in Jandakot as a Monitoring Operator. This role offers a structured 4 on / 4 off rotating roster, competitive...

  • Fire Technician

    5 days ago


    Perth, Australia Fire Protection Services WA Full time

    Fire Protection Services WA (FPSWA) is a leading industry expert in designing and installing fire detection and associated systems. We are seeking self-motivated and reliable individuals with a strong work ethic and a proactive attitude for a full-time position in our existing business structure as a fire alarms installation technician. To be successful in...


  • Perth, Australia ACRUX Search Pty Ltd Full time

    Our client is a leading fire protection, growing and visionary organisation, comprised of the best and brightest professionals, who are invested in the development and unique needs of their diverse employees and client accounts. With successful long-term relationships with their clients and a culture that promotes continuous improvement. We are looking for...


  • Perth, Australia Chubb Deutschland GmbH Full time

    About us A leading provider of fire safety and security solutions, we at Chubb Fire & Security are driven by a powerful purpose – to make the world a safer place. We start by living by our value of PROTECT PEOPLE FIRST. We are an industry leader and part of the API Fire and Security group of companies. About the Role Code Red, part of Chubb Fire &...