Lead Technician

Code Red, part of Chubb Fire & Security, is looking for a calm and engaging Lead Technician based in Perth, WA.

**About us**

A leading provider of fire safety and security solutions, we at Chubb Fire & Security Australia are driven by a powerful purpose - to make the world a safer place. We start by living by our value of PROTECT PEOPLE FIRST. We are an industry leader and part of the API Fire and Security group of companies.

CodeRed, a business of Chubb Fire & Security monitors Direct Brigade Alarms across the state of Western Australia on behalf of the Department of Fire and Emergency Services (DFES). Fire Alarm Monitoring is critical to help protect people, property, and assets and CodeRed is an integral part in providing the service. CodeRed operates 24/7, 365 days a year.

CodeRed install, maintain, and monitor Fire Indicator panels via an Alarm Signaling Equipment (ASE) device with connections direct to the WA Fire Brigade.

**About the Role**

Whilst the role will be primarily autonomous you will be part of the Code Red WA team, ensuring installations are completed within set timeframes and in accordance with our installation process. This is a customer centric role so you will have excellent customer service skills built on care, empathy, and respect.

You have great attention to detail, and a strong background in fire/technical role. You need to be proactive with a can-do attitude and work well in a team environment or on your own. In return we can offer an organization that can facilitate training opportunities and potential for career development.

**Key Responsibilities of the role include**:

- Attend installs, replacements, upgrades or disconnections of ASE units as scheduled.
- Analysis, maintenance and repair of ASE Units
- Stock and inventory control of ASE units, spares, and parts
- Document control and management for technical training documentation
- Training for subcontractors
- On Call for emergency and after-hours site visits
- Support of IT infrastructure and hardware related to Code Red WA Network
- Able to work unsupervised for long periods of time.
- Willingness to think for self and know when to seek assistance.
- Willing to travel anywhere within WA and potentially multiple nights away.

**About You**
- Australian or New Zealand Citizen or Permanent Resident
- Current Drivers Licence (mandatory)
- Strong Customer Service experience.
- Team player with a positive attitude and strong work ethic
- Self-motivated and enjoys working autonomously and in a team.
- Excellent communication skills
- Intermediate level in Word and Excel

**What we will offer you**:

- Supportive team structure with all training provided.
- Ability to support and a difference to those most vulnerable in our community.
- Working for a global organisation which brings job stability and where you are treated like family.
- Planning and support for progression towards any role within Chubb
- Access to Chubb Hub - an employee discount platform with access to hundreds of discounts across shopping, groceries, health and wellbeing, leisure and entertainment

Are you being referred to one of our roles? If so, ask your connection at Chubb about our Employee Referral Program process

**_ We believe in diversity and inclusion and welcome applicants from different backgrounds. This includes First Nations people, people with disability, LGBTIQA+ and all cultural and language backgrounds._**

Tagged as: code red, fire, perth, technician, WA, western australia

**Job Overview**:
**Date Posted**: Posted 1 day ago-
**Location**: WA, Australia