
Key Account Manager
17 hours ago
**Interviews commencing immediately**:
- **Be part of the growth within our Canberra business**:
- **A premium brand that will appreciate your dedication to service excellence**
**_Chartwells provides tailored, boutique and unique hospitality solutions to the education market. We specialise in challenging the boundaries in order to deliver a sustainable point of difference._**
**About You**
- Minimum 4+ years of senior hospitality management in premium venues
- Multi outlet/multi-site management experience along with experience managing sizeable teams
- A true foodie at heart, who loves nothing more than exploring the latest culinary trends
- A masterful service delivery professional who always puts the customer first
- Experience in a comparable environment or within a multi-site catering environment
- A ‘get up and go’ hands on manager who can lead from the front
- Ability to encourage and lead others
- Ability to interact with and maintain strong client engagement
- Strong financial acumen
**About the Role**
- Be a “hands on” leader, ensuring the smooth management flow of our site
- Monthly financial & budgetary reporting identify opportunities to streamline business needs
- Effective management of cost of goods and implement stock control systems within the workplace
- Ensure effective development and utilisation of professional knowledge and skills are shared across the team
- Lead, motivate and develop your team to be “the best they can be”
- Maintain exceptional customer service and exceed client expectations
- Actively develop and execute strategies to reduce labour turnover
- Continue to build, develop and enhance client relationships
**The Benefits**
- Easy access to 100+ retail discounts
- Opportunity to learn new skills and move to different internal roles
- Access to a wide variety of training & development
- Work life balance, most school holidays off
- Work largely within school hours and spend time where it counts - with family
- Clear career paths and support to achieve your goals
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