Workplace Relations Advisor

7 days ago

Melbourne, Australia Victorian Chamber of Commerce and Industry Full time

**Exciting opportunity to join Victoria's most influential independent business body**:

- ** Fantastic career opportunity with full training provided**:

- ** Great phone-based role with flexible full-time and part-time positions available**

**Do you have an interest in industrial relations and human resources? If so, we are looking for a Workplace Relations Advisor to join our team. You will receive full and ongoing training and development to ensure you are equipped to join this well-respected workplace relations team.**

**About us**

We are the most influential, independent business body in Victoria with over 100,000 members and clients. Our members choose us because we’re trusted experts in HR and workplace relations, training, international trade, workplace health, safety and wellbeing, and policy development. Our team of 200 people thrive on putting our members first in everything we do - from providing exceptional customer service to advocating for their interests to all levels of government. The Victorian Chamber of Commerce and Industry works for the success of our members, business and Victoria.

**About the role**

Our Workplace Relations team offers our members expert advice, training and assistance on a range of employment matters, working across various industries and sectors. Our Advice Line Advisors are responsible for providing relevant and accurate telephone advice to members on enquiries relating to industrial relations legislation, awards, general human resources issues and general workplace occupational health safety issues. In addition, this role will provide information to members on the full range of consulting services and products that are available to meet their needs.

**About you**

Due to recent growth within the team, we are looking for someone with a keen interest in Industrial Relations and Human Resources, to join our team of Advisors. Whether you're a recent graduate looking to start their career or have a few years' experience, if this sounds like you, we have an exciting opportunity for you. We provide full ongoing training and development within a well-respected workplace relations team enabling you to identify and assess member issues, provide relevant and accurate advice, and advise members on the full range of consulting services and products that are available to meet their needs. You will have strong customer service skills including a high level of verbal and written communication skills. You will also possess strong administrative and time management skills as our Advisors provide administration support to the broader team for both individual case work and development of member products.

You will have:

- A qualification in Industrial Relations or Human Resources, and/or equivalent industry experience are desirable.
- Strong customer service and administration skills.
- A high level of verbal and written communication skills.
- The capacity to comprehend basic to moderate issues and communicate them in a user-friendly manner.
- Capacity to provide administrative support to the team as required, for both individual case work and development of member products.
- Understanding of employment legislation and the Australian Industrial Relations system will be highly regarded.

**How to apply

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