Lobby Ambassador/facilities Coordinator

JLL supports the Whole You, personally and professionally.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this job involves
Working onsite with a client in Canberra, you will be the professional face of the organisation and will deliver a seamless outstanding reception and facilities coordination experience.
**Responsibilities include but are not limited to**:
Provide administration support to Client and the facilities team including the processing of all invoices in the JLL systems.
Build and develop effective client / stakeholder relationships across multiple levels of the organisation.
Ensure that the visitor/customer sign-in/out as per policy and procedures and issue Visitor Badges.
Book and manage meeting rooms as requested, order catering, room set ups and pack downs etc.
Ensure rooms are stocked with appropriate stationary/catering supplies and are kept neat and tidy, in good working order at all times
Provide tea/coffee making services for client meeting including coffee runs as required
Ensure any catering requirements are met and arranged for meetings & events.
Manage car parking for visitor (If needed) and ensure records are up to date.
Liaise with cleaners to attend to staff needs on housekeeping matters.
Travel booking for the agency when necessary.
Ensure that Audio-Visual services are in place and the necessary preparations have been made and are in working order.
Fulfil any ad-hoc requests promptly and efficiently to support the facilities team or (client)
Management and induction of all contractors on site to ensure they perform to the required standards.
- A motivated self-starter with a proven track record of successfully delivering best practice and quality to their client. Exposure to working in a facilities, property management, hospitality or related field preferred.
Proven experience in reception preferably in a corporate environment
Must present a professional and friendly corporate image to clients.
Ability to interact well within a team.
Ability to learn new systems quickly.
Ability to confidently interact with all levels of the organisation from CEO to cleaning contractors.
Able to work with mínimal supervision.
**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where the best inspires the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is import