Administration Officer

ADMINISTRATIVE SUPPORT OFFICER - QLD
UNITED WORKERS’ UNION
The United Workers Union is seeking a highly motivated full-time Administrative Support Officer based in South Brisbane, QLD.
ABOUT UNITED WORKERS’ UNION
United Workers’ Union is a powerful member-led union whose sole purpose is to serve the collective interests of members in workplaces and communities by winning significant and long-lasting gains.
The Union is driving change by growing union membership, developing leadership amongst our members, encouraging active member participation in the union, building and enforcing standards in our sectors, and campaigning both politically and in the community.
The United Workers Union is proudly affiliated with the Australian Labor Party.
KEY RESPONSBILITIES
This role provides administrative support for the State office, Portfolios, Directors, industry and specialist teams to ensure that the office works effectively and efficiently.
This role is required to undertake core administrative work and will be a detail-oriented team player with great service delivery skills.
DUTIES
**The duties of this position are as follows**:

- General building and equipment maintenance issues
- Booking individual and group travel, accommodation, and cab charges
- Monitor and manage shared mailboxes
- Assist with preparation for meetings and training including booking rooms, setting up meeting rooms and Zoom/Teams meetings, technology and organising catering.
- Assist with planning for Union events, training, meetings and conferences including booking off-site and onsite training facilities, transport, ordering, catering and other event logistics.
- Attendance may be required at outside-standard business hours events (up to 4 per year) with extended notice.
- Maintain and distribute equipment and merchandise with strict record keeping.
- Maintain and order all stationery, office supplies and cleaners supplies as required.
- Assist with mail-outs when required and regular liaising with postal and courier services and monthly reconciliations.
- General invoicing and Accounts process knowledge
- Building rapport with members, suppliers and stakeholders
- Shows initiative and problem-solving capabilities
- Answer and direct incoming calls from members and the public
- Manage the staff common rooms, which includes, but is not limited to, milk deliveries, running and unstacking dishwashers and managing fridges, ordering office cleaning, and kitchen supplies as required.
- Keep utility areas and all meeting rooms tidy and replenish stationery and paper supply in photocopiers.
- Support organising staff by completing photocopying tasks, scanning, data entry, typing, formatting, and collating documents including spread sheets and word processing.
- Support other administrative roles when large volumes of admin and office support requests come in.
- Support the Admin Travel Team with booking Flights, Accommodation and Hire Cars through our travel platform and other duties as directed
- Oversee the fleet management for the Qld Office.
- Manage the Right of Entry process for the Qld organisers.
- Other Administration tasks as requested.

KEY SELECTION CRITERIA
**The skills required for this position are**:

- Advanced telephone etiquette and face to face service.
- Excellent communication and customer service skills.
- Positive work attitude and time management.
- Proactive nature with initiative and drive for success.
- Experience with Outlook, Word and Excel.
- Excellent verbal and written communication skills.
- A commitment to the United Workers Union’s values.

RENUMERATION
Full-time office-based role working standard business hours.
**Other entitlements include**:

- 4 weeks annual leave
- An RDO per month
- 16% Superannuation
- 25 % Annual Leave Loading

HOW TO APPLY
CLOSING DATE