Technical Account Manager

4 days ago

Canberra, Australia Gallagher Full time

**About Gallagher**

Our purpose at Gallagher is ‘Protect what matters most’ and we live it every day, whether that’s protecting the world’s highest security environments or agricultural businesses, we care deeply about our people, their families, and our wider communities.

We’re painting the future of what’s possible. Come join us.

**The Opportunity**

This is a pivotal role, where technical expertise meets customer enablement. As a Technical Account Manager for the ACT region, you’ll be the go-to expert for all things Gallagher, enabling channel partners, supporting enterprise clients, and delivering solutions that make a real difference.

You’ll bring our technology to life through solution design, training, commissioning, and technical leadership - all while helping Gallagher partners unlock the full potential of our cutting-edge platforms. This is a hands-on role with real influence, working across strategic accounts, high-spec systems, and some of the country’s most secure sites.

In this role, you will:

- Drive Value Through Technical Enablement: Support BDMs with system design, tenders, and pre-sales opportunities to maximise success.
- Deliver Hands-On Support: Provide expert technical guidance, in-person and remotely, across training, system migrations, commissioning, audits and upgrades.
- Promote Gallagher’s High-Security Systems: Help bring our world-class solutions into Government and Corporate spaces through smart solution design and certifications.
- Collaborate and Influence: Work across product, sales, support, R&D, and partners to deliver seamless outcomes.
- Champion Technical Best Practice: Maintain technical records, implement standards, and provide feedback that shapes our innovation pipeline.

**The Fit**

To be successful in this role you’ll need to be familiar with Gallagher Security products with a sound knowledge of electronic security solutions.

You’ll bring:

- A strong ability to work in, and support a close team environment
- 5+ years of experience in electronic security systems
- Project management and/or security systems installation experience
- Deep understanding of the networked IT environment in the IT industry
- Understanding of electrical concepts and systems
- Tender Response and Preparation knowledge
- Excellent skills in planning, organising, and working collaboratively

**Why Gallagher?**

At Gallagher, we foster a supportive and family-friendly work environment, where collaboration, innovation, and continuous improvement are at the forefront of everything we do. We value work-life balance and prioritise the well-being of our employees.

We also offer:

- Competitive salary and bonus opportunities.
- Package includes car allowance + laptop + mobile + additional incentives and benefits.
- Allowance to assist with home office set-up.
- Development opportunities and global career pathways - we are growing in Australia and around the world

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