Reading Room Out of Hours

7 days ago

Canberra, Australia National Library of Australia Full time

My Forms
- My Tests
- My Interviews
- My Details

**APS4 - Senior Library Officer, Reading Room Out of Hours - Irregular or Intermittent Pool**:

- Do you want to be included in an Intermittent or Irregular (casual) pool?
- Non-ongoing positions with no specific or regular work pattern to fill relief or short notice shifts on evenings and weekends
- Support the Library's readers and researchers, providing reference services in our reading rooms

We are seeking to create a pool of non-ongoing irregular or intermittent (casual) staff for the role of **Senior Library Officer, Out of Hours (APS 4)** in the Reader Services Section of the Engagement Branch. Once established, the casual pool may be used to fill non ongoing vacancies for up to 18 months from the date of advertising.

These roles are non-ongoing irregular or intermittent (casual) and there will be no specific or regular work pattern, working to fill relief or short notice shifts. You must be available to work Monday - Thursday evenings and on weekends. Shifts will vary depending on operational requirements during the Library’s advertised reading room opening hours.

The role is an exciting opportunity for a skilled library officer to be part of a team supporting the Library’s readers and researchers, providing reference services in our reading rooms in the evenings and on weekends.

You will provide expertise and support to deliver customer focused reference services and support access to collection materials via:

- The Library’s Main Reading Room (face to face)
- Online and phone reference channels.

The Senior Library Officer, Out of Hours Operations, is a highly client focussed role. An in depth knowledge of the role and functions of the section and the Library is required. This will include:

- Provide customer-focused reference services in the Library’s reading rooms.
- Respond to enquiries via the Library’s online and phone reference channels.
- Assist with the use of Library equipment, systems and services.
- Deliver staff training for service delivery.
- Problem solving.

Key activities include:

- Providing readers and visitors with high quality assistance in relation to their onsite research.
- Assisting with the use of Library equipment, systems and services.
- Monitoring service activity.
- Undertaking reporting activities to inform decision making including:

- Reader Services statistical reporting
- Reporting on out of hours use of the Library.

It is mandatory that you hold qualifications or equivalent experience in Information Management, Arts, Humanities or Social Sciences. It is desirable that you have experience in delivering onsite and online reference and information services.

  • Reading Room Staffing

    2 weeks ago

    Canberra, ACT, Australia National Library Of Australia Full time

    My Forms- My Tests- My Interviews- My Details**APS 4 - Senior Library Officer, Reading Room Staffing**:- Opportunity to work at one of Australia's leading cultural institutions- Support the design and delivery of rosters for the Library's public service points- Help connect with communities and connect communities with their national collectionsThe National...

  • Reading Room Services

    3 days ago

    Canberra, Australia National Library of Australia Full time

    My Forms - My Tests - My Interviews - My Details **EL1 - Assistant Director, Reading Room Services**: - Manage the National Library's reading rooms and information and research services - Lead, support and manage a team of library professionals to support face to face and online users of Library services - Work at one of the world's leading libraries and...

  • Reading Room Operations

    1 day ago

    Canberra, Australia National Library of Australia Full time

    My Forms - My Tests - My Interviews - My Details **APS5 - Coordinator, Reading Room Operations**: - Opportunity to work at one of Australia's leading cultural institutions - Support a team managing the day to day operations of the Main Reading Room and Special Collections Reading Room. - Help to connect with communities and connect communities with their...

  • Reading Room Operations

    2 weeks ago

    Canberra, Australia National Library of Australia Full time

    My Forms - My Tests - My Interviews - My Details **APS 3 - Library Officer, Reading Room Operations**: - Opportunity to work at one of Australia's leading cultural institutions. - Support the delivery of customer-focussed library services in the reading rooms. - Help connect with communities and connect communities with their national collections. The...

  • Reading Room Operations

    2 weeks ago

    Canberra, ACT, Australia National Library Of Australia Full time

    My Forms- My Tests- My Interviews- My Details**APS 3 - Library Officer, Reading Room Operations**:- Opportunity to work at one of Australia's leading cultural institutions.- Support the delivery of customer-focussed library services in the reading rooms.- Help connect with communities and connect communities with their national collections.The Library is...

  • Out Of Hours Operations

    2 weeks ago

    Canberra, ACT, Australia National Library Of Australia Full time

    My Forms- My Tests- My Interviews- My Details**APS 5 - Coordinator, Out of Hours Operations**:- Opportunity to work at one of Australia's leading cultural institutions- Oversee a team of after-hours staff to ensure customer-focussed service delivery during weekends.- Help connect with communities and connect communities with their national collections.The...

  • Out of School Hours Care Educator

    1 week ago

    Canberra, Australia Woden Community Service Full time

    **W**oden Community Service** is a non-for-profit organization that has been providing community-based services for over 50 years. Our vision of ‘A caring community where everyone belongs’ is achieved through our values of Inclusion, Compassion, Hope, Responsiveness, Integrity and Social Justice. We deliver services across the ACT covering children,...

  • Out of School Hours Educator

    4 weeks ago

    Canberra, ACT, Australia Anglicare NSW South, NSW West & ACT Full time

    Join to apply for the Out of School Hours Educator role at Anglicare NSW South, NSW West & ACT3 days ago Be among the first 25 applicantsJoin to apply for the Out of School Hours Educator role at Anglicare NSW South, NSW West & ACTGet AI-powered advice on this job and more exclusive features.Help shape the future of young minds - join our team of Early...

  • Room Attendant

    2 weeks ago

    Canberra, Australia Global Hospitality Solutions Full time

    _**About us...**_ **Global Hospitality Solutions** is a trusted provider in the hospitality industry, servicing more than 3 million rooms a year across 20 different brands around Australia. We have over 20 years in the industry, we bring a wealth of knowledge and expertise to every project. We service over 50 hotels including renowned brands like Meriton...

  • Out of School Hours Care Educator

    7 days ago

    Canberra, ACT, Australia Woden Community Service Inc. Full time $60,000 - $90,000 per year

    Woden Community Service is a non-for-profit organization that has been providing community-based services for over 50 years. Our vision of 'A caring community where everyone belongs' is achieved through our values of Inclusion, Compassion, Hope, Responsiveness, Integrity and Social Justice.We deliver services across the ACT covering children, families, young...