Conference & Events Manager - Voco Gold Coast

5 days ago

Surfers Paradise, Australia IHG Full time

**About us**
If there’s one thing we know, it’s that a great host is at the heart of every great stay. And it might be stating the obvious, but at home or in a hotel, we think the trick to being a great host is understanding what your guests want and when they want it. Knowing when to add those little touches and small thoughtful gestures that make every stay special and when to take a step back.

At voco everyone’s a host

**Your day to day**
As a Conference & Events Manager, you will be responsible for working closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels.

In charge of meeting, incentives, conferences and exhibitions, work closely with the Director of Sales & Marketing to drive banquet and meetings sales and exceed monthly, quarterly and yearly targets

You will be also responsible for performing the following tasks to the highest standards:

- Takes inquiries and convert them into sales
- Pre and post communication for all related events
- working in conjunction with the meeting and events operational team
- Contacting clients before they arrive at the hotel to conduct final detailed checks, to be a host on the day of the event, reviewing satisfaction levels and willingness to return and conducts follow up calls to ensure bills are received & correct and to secure the next booking
- Achieves meeting and event goals by implementing the set strategies provided by the Director of Sales & Marketing
- Assists in developing and implementing marketing and sales strategies by analyzing current and potential business and identifying potential business
- Displays consultative and value added approach to selling
- Monitors productivity and revenues goals by maintaining sales action plans

**What we need from you**

Experience in same position or similar role desirable.

**What we offer**
We’ll reward all your hard work with a great salary and benefits - in addition to career development, employee room discounts and great work culture.

Job Reference: EMEAA35651

  • Banquets Attendants

    1 day ago

    Surfers Paradise, Australia IHG Full time

    **About us** Reliably Different - Welcome to voco, IHG’s new upscale brand. We call our hotels voco. It means ‘to invite’ and ‘call together’ originating from Latin - representing our thoughtful, unstuffy and charming nature. Drawing on our years of experience at IHG in delivering True Hospitality, voco Hotels gives people a different choice....

  • Room Attendants

    5 days ago

    Surfers Paradise, Australia IHG Full time

    **About us** Reliably Different - Welcome to voco, IHG’s new upscale brand. We call our hotels voco. It means ‘to invite’ and ‘call together’ originating from Latin - representing our thoughtful, unstuffy and charming nature. Drawing on our years of experience at IHG in delivering True Hospitality, voco Hotels gives people a different choice....

  • Sales and Marketing Coordinator

    1 day ago

    Surfers Paradise, Queensland, Australia VOCO Full time $45,000 - $60,000 per year

    Reliably Different - Welcome to voco, IHG's upscale brand. Drawing on our years of experience in delivering True Hospitality, voco Hotels, gives people a different choice.Hotels that are reliable enough to depend on, but different enough to be fun. Our family of hotels are connected by their individual characters, that make memorable travel dependable....

  • Food & Beverage Attendant

    1 week ago

    Surfers Paradise, Queensland, Australia Voco Gold Coast Full time $45,000 - $65,000 per year

    voco Gold Coast are looking for passionate Food & Beverage Attendants who are ready to join our busy F&B teamWe have a number of casual roles across our Food & Beverage venues (Social House Bar, Waves Buffet Dinner & Cliffords Grill A la Carte).All successful candidates must be positively motivated to provide exceptional customer service and will possess the...

  • Assistant Venue Manager

    1 day ago

    Surfers Paradise, Australia IHG Full time

    **About us** Reliably Different - Welcome to voco, IHG’s upscale brand. Drawing on our years of experience in delivering True Hospitality, voco Hotels, gives people a different choice. Hotels that are reliable enough to depend on, but different enough to be fun. Our Food and Beverage Supervisor will support our Restaurant & Bars Manager in leading from the...

  • Reservations Agent

    3 days ago

    Surfers Paradise, Australia voco Full time

    **Your day to day** You will be responsible for promptly attending to incoming telephone accommodation reservations You will be efficiently addressing any guest enquiries, cancellations or amendments to reservations You will be agile in your approach and address reservations from either online, leisure or the corporate market with ease. **What we need...

  • Food & Beverage Attendants (Casual)

    3 days ago

    Surfers Paradise, Australia voco Full time

    voco Gold Coast are looking for passionate Food & Beverage Attendants who are ready to join our busy F&B team We have a number of casual roles across our Food & Beverage venues (Social House Bar, Waves Buffet Dinner & Cliffords Grill A la Carte). Looking for PM shift availability - A la carte service experience - Previous Bar and/or gaming experience would...

  • Hotel Duty Manager

    3 days ago

    Surfers Paradise, Australia voco Full time

    Voco Hotel Surfers Paradise is on the lookout for its next guest service focused Duty Manager (DM). Are you an experienced hotel DM looking for a new challenge, or a senior Guest Service Agent ready to take the next career step? At voco, Surfers Paradise, hospitality is a career. We believe in the art of hosting, where every detail matters. **Job...

  • Kitchen Steward

    1 day ago

    Surfers Paradise, Australia IHG Full time

    **About us** Reliably Different - Welcome to voco, IHG’s upscale brand. Drawing on our years of experience in delivering True Hospitality, voco Hotels, gives people a different choice. Hotels that are reliable enough to depend on, but different enough to be fun. Our new family of hotels are connected by their individual characters, that make memorable...

  • Hotel Duty Manager

    1 week ago

    Surfers Paradise, Queensland, Australia VOCO Full time $60,000 - $80,000 per year

    Voco Hotel Surfers Paradise is on the lookout for its next guest service focused Duty Manager (DM).Are you an experienced hotel DM looking for a new challenge, or a senior Guest Service Agent ready to take the next career step?At voco, Surfers Paradise, hospitality is a career. We believe in the art of hosting, where every detail matters.Job Summary: As Duty...