Customer Service Consultant

2 days ago

Epping, Australia Southern Cross Care (NSW & ACT) Full time

The Customer Service Consultant role is one of the first points of contact for Southern Cross Care (SCC) clients as they consider accessing our services. In this office based role you will have responsibility for building strong relationships with your key stakeholders both internal and external, as you support and assist our client’s and their families journey as they consider our services and the transition into aged care.

Our people are integral to the success of our business and we recognise this by providing you with personal development opportunities and training. We are committed to developing high quality teams which provide a premium service to our customers.

If you looking to join a fast-paced, high performing team in an organisation that values its employees? Then come and join our friendly team at Southern Cross Care

**Experience Required**:

- Previous experience in a customer service environment
- High level of interpersonal and communication skills
- Ability to problem solve
- Ability to work collaboratively within a team
- Strong computer literacy with intermediate skills with Microsoft office
- Excellent phone manner
- High attention to detail
- Kind and empathetic nature
- Available to work Monday to Friday, 9am to 5pm.

This role will suit people who thrive in a corporate and professional working environment

Aged Care experience would be highly advantageous

As this is a full-time permanent position we require you to have permanent residency with full working rights.

**What’s in it for you?**
- Opportunity to work in a highly supportive team
- Career opportunities
- NFP Salary sacrificing benefits + meal/entertainment allowance
- Annual leave Loading
- Access to our Employee Assistance Program which provides free, confidential personal counselling service

**Want to join our Southern Cross Care Family?**

**About Southern Cross Care (NSW & ACT)**

We are a not-for-profit organisation with a mission to empower older people to ‘live life to the full’. For the last 50 years our name has been trusted by the community to provide care and support for thousands of people in over 40 locations across NSW and the ACT.

We have a passion for providing the best care with clinical excellence. We offer person-centred care services to meet individual needs and preferences in residential aged care as well as in-home care. At SCC, people are at the heart of everything we do. We support our employees to excel.

  • Retail: Full time Customer Service

    2 weeks ago

    Epping, New South Wales, Australia Telstra Full time $40,000 - $80,000 per year

    Employment TypePermanentClosing Date15 Nov :59pmJob TitleTelstra Retail: Full time Customer Service & Sales Consultant EPPINGJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Telstra Retail: Part Time Customer Service

    3 hours ago

    Epping, New South Wales, Australia Telstra Business Technology Centre Perth South Full time $60,000 - $80,000 per year

    Employment TypePermanentClosing Date8 Nov :59pmJob TitleTelstra Retail: Part Time Customer Service & Sales Consultant EPPINGJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • customer service

    2 days ago

    Epping, Victoria, Australia Boutique Caravans Full time $40,000 - $60,000 per year

    CUSTOMER SERVICE & ADMINISTRATIVE ASSISTANTBoutique Caravans – Epping, VICFull-Time | On-Site RoleAbout UsAt Boutique Caravans, we're proud to design and manufacture premium Australian-made caravans that deliver style, quality, reliability, and value. Every van we build reflects our passion for craftsmanship, innovation, and exceptional customer...

  • Employment Consultant

    2 weeks ago

    Epping, Australia APM Full time

    Are you ready to make a difference in the lives of others, and your own? As an Employment Consultant your role will be to help job seekers become work ready and find suitable and sustainable employment. APM delivers Employment Services Programs from over 400 sites nationally and you’ll be based at our Epping site. We lift people up, supporting them in...

  • Service Technician

    2 hours ago

    Epping, Victoria, Australia Labour Hire Service Full time $60,000 - $90,000 per year

    Service Technician We are seeking an experienced and organized Service Technician to join one of our leading pump suppliers for their Victoria-based Operations team located in the Northern suburbs of Melbourne. Your day-to-day role will entail mechanical tasks to assess, repair, maintain and test client equipment accurately in a safe & efficient manner. ...

  • Customer Service Officer

    7 days ago

    Epping, Australia Page Personnel Full time

    Full time Role - Free Onsite Parking **About Our Client**: Reporting to the Customer Service Manager, your main role and responsibilities will include but not limited to: - Data entry and processing of customer sales orders, daily via Microsoft Dynamics. - Development of customer relationships through high quality communication skills and customer service. -...

  • Customer Service Representative

    2 weeks ago

    Epping, Australia Essential Appointments Full time

    Finish early every Friday / Hybrid opportunity - $64,000 + Super + Bonus - Collaborative and supportive team environment - Finish early every Friday / Hybrid opportunity - $64,000 +super +bonus - Collaborative and supportive team environment **About the Company** Our Client is a leading producer of high-quality products and have an amazing career...

  • Customer Service Officer

    7 days ago

    Epping, Australia Page Personnel Full time

    Epping Location - $65K - $70K Plus Superannuation **About Our Client**: Reporting to the Customer Service Team Leader, your main role and responsibilities will include but not limited to: - Data entry and processing of customer sales orders, daily via SAP. - Working closely with internal territory manages to process customer requests. - Coordinating...

  • Customer Service Manager

    4 days ago

    Epping, Australia Southern Cross Care (NSW & ACT) Full time

    The Customer Service Manager is responsible for overseeing and managing the processes and resources of the Customer Service Team as the first point of contact for Southern Cross Care (SCC) clients as they consider accessing our services. As the Customer Service Manager you are responsible for effectively managing a pipeline of suitable clients for vacancies...

  • Customer Service Specialist

    2 days ago

    Epping, Australia Criterion Industries Full time

    **Welcome to Criterion!** Australian family owned and operated since 1981, we are Criterion Industries! We specialise in superior-quality aluminium partitioning systems, sliding systems, doors and hardware accessories, we are consistently designing innovative systems for the commercial and residential building industry. We beleive our core values of...