Central Receivable and Dispatch Officer

APS 5 - $78,548 - $86,168 per annum plus superannuation
- Exports & Veterinary Services Division
- Canberra, ACT
- _Underpin market access and export certification for meat and meat products exported from Australia _
- _Work in a motivated and professional team with a wide range of skill sets and backgrounds_

**Who we are**
Exports and Veterinary Services Division is responsible for the Government’s commitment to reform of the Environment Protection and Biodiversity Conservation Act 1999 (EPBC) to support stronger environmental and economic outcomes for Australia. In particular the division is:

- implementing the Government’s staged approach to reform of the EPBC Act following the recent Samuel Review, commencing with priority reforms including amendments to the EPBC Act to support single touch environmental approvals, new National Environmental Standards and establishing an Environmental Assurance Commissioner, and
- negotiating ‘single touch’ approval bilateral agreements with all States and Territories to ensure the most efficient consideration of environmental approvals for development proposals. This reform agenda accelerates sustainable development as a key part of Australia’s economic recovery from COVID-19 and represents a unique opportunity to significantly improve the quality of life of Australians for now and for future generations.

The Residues and Food Branch is responsible for policy development, implementation and regulation of dairy, fish and egg exporters, and non-prescribed food, organics, animal by-products exporters and imported food. This includes the development of operational policy and guidelines, instructional material, technical training and its delivery and reporting and engagement of industry and government stakeholders. The branch is also responsible for the National Residue Survey (NRS) which conducts animal and plant residue testing for participating industries.

The NRS assists with the maintenance of market access for participating industries through activities such as the development and implementation of residue monitoring programs, testing services, providing policy and scientific advice on related issues and providing support in the resolution of trade issues. NRS manages monitoring programs for a range of animal and plant industries.

**The Job**
The Central Receivable and Dispatch (CRAD) plays a pivotal role in supporting the NRS daily by delivering efficient and effective services to the NRS Animal, Plant, Residue Chemistry & Laboratory Performance Evaluation teams and external stakeholders. As the CRAD Officer, the successful applicant will be required to manage the daily operations of CRAD by undertaking task including, but not limited to:

- Opening boxes of samples, processing animal samples, organising batches, preparations for dispatch and all administrative actions and reporting required.
- Strapping box and sampling equipment packs for dispatching, taking deliveries, monthly stock inventories and all administrative actions and reporting required.
- Providing effective stakeholder engagement, including liaising with staff and laboratories to resolve issues with samples and contactors regarding a range of facility matters.
- Assisting with the development, implementation and ongoing adherence to CRAD processes and procedures.
- Working across teams to deliver outcomes including understanding how your work impacts others.
- Office administration, work projects and reporting requirements, including but not limited to work/task schedule reporting, non-conformance reporting, monthly program reporting and performance management reporting.
- Other ad hoc administrative duties as instructed by the supervisor and the management duties as required.

**Skills and capabilities**
- Have solid written and verbal communication skills including an ability to communicate complex and/or technical issues to internal and external stakeholders or contactors.
- Be reliable performers who are motivated to work independently with limited direction and have a demonstrated ability to engage with other staff and manage significant issues or projects.
- The ability to work across teams effectively.
- Have the ability to represent the NRS in a professional and informed manner when providing advice to stakeholders.

**Knowledge and experience**
- Experience in managing a facility and working autonomously.
- Demonstrated high level of stakeholder engagement experience and will interact with a wide range of internal, external stakeholders daily. They will work in a dynamic environment requiring flexibility to meet the challenges presented in managing this very important service.

**Eligibility and other requirements**

**Citizenship** - To be eligible for employment with the Department of Agriculture, Fisheries and Forestry you must be an Australian citizen.

**Security Clearance** - This position requires no security clearance. You will be required to obtain and maintain a clear