Patient Services Manager- Frankston Public Surgical

2 days ago

Frankston, Australia Peninsula Health Full time

**Take the next step in your career in this fantastic leadership opportunity**:

- **Salary packaging, career development, onsite parking**:

- **Permanant
- full time or part time role**

**Be a leader, guide and support the team at the new Frankston Public Surgical Centre located in Frankston.**

**Who We Are and What We Stand For**

Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide exceptional health and community care. To realise this vision we need people who strive for a sense of achievement, take an interest in their individual growth, enjoy innovation and looking for ways to improve and have a passion for communicating and connecting with others.

In representing Peninsula Health, we expect all employees and volunteers to reflect our values:
**Be the Best, Be a Role Model, Be Open and Honest, Be Compassionate and Respectful and Be Collaborative.** We are One Peninsula Health.

**What You Will Be Doing**

As a Patient Services Manager (PSM) you will be responsible for ensuring patient flow and overall management, providing leadership and support afterhours at Frankston Public Surgical Centre. The primary responsibility involves monitoring the optimal utilization of beds, overseeing general hospital operations and acting as a resource for all staff and to ensure adequate staffing of the clinical areas. The PSM assumes the role of Emergency Controller for the site to ensure appropriate responses to emergency situations.

The role includes AM PM and Night Duty shifts and provides services across a 7 Day Roster.

**What You Need**

We anticipate you will have:

- Current AHPRA Registered Nurse registration
- Proven leadership and ability to manage patient flow, staffing and incident management.
- Sound clinical knowledge, skills and experience in acute contemporary nursing practice
- Demonstrated high level of communication, negotiation and conflict resolution skills.
- Demonstrated commitment to delivering high quality outcomes for consumers.
- Ability to work independently as part of a multi-disciplinary team.
- Recent NUM/ANUM experience within an acute setting or recent Emergency Department experience at a senior level.(Desirable)e)

**What Next**

If you experience any issues signing in or registering, please feel welcome to contact us - the People, Experience & Performance Team on (03) 9784 2700.

**Additional Requirements**

This role must be fully vaccinated for Covid-19 and meet the requirements of the Peninsula Health immunisation policy.

**Join Peninsula Health and help us to deliver safe, personal, effective & connected care to every person, every time. **Selection Criteria Essential: Are you a Registered Nurse with current AHPRA registration?

Essential: do you have proven leadership and ability to manage patient flow, staffing and incident management?

Essential: Do you have sound clinical knowledge, skills and experience in acute contemporary nursing practice?

Essential: Can you demonstrate high level of communication, negotiation and conflict resolution skills?

Essential: Can you demonstrate commitment to delivering high quality outcomes for consumers?

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