Standard Work Coordinator

2 weeks ago

Perth, Australia WesTrac Full time

Posted Date: 10 Jan 2025
- Location: Perth Precinct, WA, AU

**WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.**

Reporting to the MineStar Performance and Support Manager, The** Standard Work Coordinator** is accountable for developing Standard Documentation used to support work that needs to be replicated to a high standard for the business unit. This process is used throughout WesTrac by teams executing their specific scopes of work i.e. DPO’s (Dealer Provided Options), Component & Machine rebuilds / New builds / Repairs.

This is a lead role in our Technology team supporting Caterpillar MineStar Technology installations. The role will be collaborating with other business stakeholders and SME’s and is pivotal in maintaining alignment to the broader WesTrac business strategies for standard documentation, to enable a high level of compliance requirements and quality during execution of work. Through analysis and feedback the coordinator creates efficiency and effectiveness, with the aim to reduce rework at execution and increase reliability from design.

Location: Airport Precinct, WA

Roster: Monday - Friday, 8.5-hour days

**To be successful the following is required**:

- Trade related certification is desirable but not essential.
- Experience in a Service operational department.
- Previous experience with Technical Document Writing.
- Demonstrated ability to document business processes and write detailed functional instructional documentation.
- Demonstrated analytical, problem solving and negotiation skills to enable effective resolution of issues within the workplace and/or customer disputes.
- Excellent communication skills (written, verbal and interpersonal).
- Intermediate computer literacy skills - MS Office Suite.
- Ability to work successfully within a team and autonomously.

**What we offer**:

- Opportunity to receive a referral bonus of $5,000 as part of our recommend and spend program.
- Job security with a consistent pipeline of work
- Unrivalled training and development via The WesTrac Institute
- Family-friendly, Perth-based rostered work - Stay home every night
- Fantastic team environment and inclusive work culture
- Made for More Rewards program with discounts at retailers like Woolworths, Caltex, Apple, Crown, Qantas and many more
- Paid parental leave, discounted health insurance, income protection insurance, and salary sacrifice options

WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality

Job # 2055

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