Community Support Worker

**1. Position Description**

Employer: GoodCare ability Services Pty Ltd.

**JOB Title**:Community Support Worker

**JOB TYPE**:Full-time

**LOCATION**:Penrith Area

**Salary**: $77000 Plus Superannuation

**SUPERVISOR/MANAGER: Waseem Mirza**

**About the Business**

Join GoodCare Ability Services passionate and inclusive team of Community Support Workers and help make a lasting impact in the lives of individuals living with disabilities.

At Goodcare Ability, we are dedicated to delivering high-quality, person-centered services that empower our participants to live with greater independence, dignity, and joy. Our support workers assist participants with social and recreational engagement, in-home support, personal care, community access, and transport.

If you’re driven by purpose and passionate about supporting others, this could be an opportunity for you.

**This is the role for you if you have**:

- A genuine interest in supporting individuals with disabilities to explore their capabilities and reach their potential
- Strong interpersonal and communication skills
- Excellent organizational and observational abilities
- The ability to work independently with professionalism and empathy
- A flexible, proactive, and adaptable approach to a dynamic work environment
- NDIS experience (highly regarded but not essential)
- Qualifications in Disability, Aged Care, or Mental Health (highly regarded)
- A background in Early Childhood or Education is a bonus

**2. MAIN DUTIES/RESPONSIBILITIES**

Ø Support clients to participate in age-appropriate activities and tasks including employment, in home support and community access.

Ø Support clients to access activities and outings in the community.

Ø Provide direct assistance to each client in accordance with their service plan and as directed

Ø Work in accordance with the medication administration policy, work health and safety procedures and client right's policies including privacy and confidentiality.

Ø Monitor the safety and well-being of the clients and report any concerns to the Manager.

Ø Ensure completion of appropriate documentation. Relevant information on support provided is to be recorded in client notes and communication book as required.

Ø Participate in the Lifestyle Service Planning process for individual clients and monitor outcomes.

Ø Work with clients, family/ carers, relevant case managers and other professionals to support the client's individual goals.

Ø In conjunction with other members of staff assist in developing, implementing and evaluating training and behaviour programs to attain identified individual goals.

Ø Ensure that all programming undertaken is appropriately maintained, documented and reviewed.

Ø Assume the role of key worker for designated clients, including the preparation of a monthly report on client progress.

Ø Liaise extensively with other staff to ensure the overall smooth and consistent running of the service.

Ø Report regularly to manager

Ø Actively contribute to a team environment through open communication, participation in regular staff meetings, planning processes and policy review.

Ø Provide back up and support to other staff, as necessary.

Ø Participate in Performance Development meetings to identify ongoing training and support opportunities.

Ø Notify the service if you are unable to work your rostered shifts, with as much notice as possible.

Ø Contribute to Case reviews with Employment Consultants and Facilitators.

Ø Take reasonable care for his or her own health and safety

Ø Take reasonable care that his/her acts or omissions do not adversely affect the health and safety of other persons.

Ø Report any quality and safety incident or hazards at work to their Manager or Supervisor.

Ø Carry out their roles and responsibilities as detailed in the relevant policies and processes.

**3. Qualifications**

An associate degree, Advanced Diploma, Diploma, or equivalent qualification in a related field
- Relevant experience of at least three (3) years (preferred but not essential)
- A current NDIS Worker Screening Check
- A current Working with Children Check
- A current First Aid Certificate
- A clear commitment to Goodcare Ability’s mission of inclusive, person-led care

Current National Police Check

First Aid certificate and CPR

100 Points of ID

**4. Competencies and experience**

Ø You must have relevant full-tme work experience or bachelors degree.

Ø Previous experience supporting People with Disability.

Ø Demonstrated proficient written, verbal and interpersonal communication skills.

Ø Demonstrated ability to work with mínimal supervision, and collaboratively as a member of a multidisciplinary team.

Ø Ability to effectively priorities and organize own work / caseload.

Ø Demonstrated commitment to professional development, quality improvement and evidence-based practice.

**What we offer**:

- A meaningful role where you can make a real difference in people’s lives
- A supportive, multicultura