IT Support Technician
2 weeks ago
Front line support for a massive, enterprise organisation
- Fast paced with high variety, every day
- Nationally recognised brand
**IT Support Technician - Melbourne 'South-East' & 'West' DCs**
**Contract: ASAP start till 27/1/23 (with possible extensions to follow), $550 - $650 inc. super, p/d**
**We are looking for IT Support Technicians who have extensive experience but not limited to: end user support, network devices installation/ configuration and ITSM systems at an enterprise level. Combine this with excellent stakeholder management and presentation skills to operate in a high growth, highly agile, fast paced environment.**
**The position**:
Provide front line IT support to an enterprise level distribution centres based in Melbourne's South-East (Mulgrave & Dandenong South) and West (Truganina & Laverton North).
**Outline of duties and responsibilities**:
End User Support:
- User Account creation/ troubleshooting
- Troubleshoot Windows 10 issues
PC, Laptop, Chromebook, Mobile phones:
- Physical support of the device including patch deployment, connectivity
- SOE Build for DC office user device
- Onboarding of users
Network Devices
- Support of Warehouse scanners, printers and special tablets (Windows 10)
Telephony Support
- Moves/adds/changes
- Handset programming (both VOIP and DECT)
Hangout Room / Meeting room maintenance
- Manage Google Hangout meet room devices
- Assist users with meeting room I.T. device setup
ITSM System
- Microsoft Windows 10 administration and basic network support certification
- Minimum of 3 to 5 years solid experience working face to face with users
- Self motivated customer friendly attitude
**Employer Benefits**:
- An attractive remuneration day rate contract is up for grabs
- The opportunity to collaborate with some of the brightest and best minds in Australia
- Training and Education - The opportunity to be innovative leveraging great partnerships with Google, Microsoft and others
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