Portfolio Delivery Manager

Unique opportunity to take on a whole of Portfolio role within our Qantas Loyalty business
- Use your expertise to drive continuous improvement, deliver transformation and enable growth
- Permanent full-time role at Mascot campus

Working in Qantas Loyalty is exciting and fast moving. Our agile way of working enables us to be responsive to business requirements and helps us to deliver exceptional outcomes. Qantas Loyalty has established a fit-for-purpose, multi-disciplinary team to help accelerate the Group’s ambitious growth and innovation agenda; partnering with business units to validate, define and deliver the next wave of core, adjacent and disruptive plays.

As the Portfolio Delivery Manager (Hotels & Holidays), you are responsible for supporting the business in delivering its strategy and achieving its ambitious growth targets through prioritising initiatives, managing the quarterly planning cadence and tracking of key milestones as well as showcasing progress towards identified metrics and removing or escalating risks or blockers to ensure our agility.

The role is accountable for the design, development, implementation (including change management), adherence and continuous improvement of the governance systems and regular performance cadences and artefacts. You will lead engagement with key stakeholders across the business with the ability to influence at executive level, effectively managing prioritisation across the portfolio, including capital and resource allocation to mobilise and accelerate key initiatives driving towards our strategy and goals.

As the Portfolio Delivery Manager (Hotels & Holidays) you will also have delivery manager responsibilities on priority projects. You will guide and coach multiple teams in the adoption of the Agile mind-sets, behaviours, and best practices to facilitate their transition to high performing teams.

In addition, you will provide people leadership, management, coaching and mentoring to ensure individual growth, development and performance.

You’ll have:

- 5+ years’ end-to-end delivery experience in a scaled agile environment, including experience as an Agile Delivery Manager or Agile Project Manager leading multiple cross functional teams in a growth-focused digital and data-driven environment
- Highly developed strategic thinking coupled with strong analytical, governance and execution experience
- Business related degree or relevant tertiary qualification.
- Expert stakeholder management skills, assertive communication skills, and strong influencing and problem-solving skills across disciplines at all levels including C-level
- An organised and process-orientated capability with confidence to quickly identify key issues, self initiate interventions and structure a plan and develop strategic options/drive performance
- Strong leadership skills with demonstrable ability in influencing, negotiating, managing diverse teams, establishing and running cross functional initiatives/teams, delivering outcomes in a time sensitive environment and managing change
- Willingness to challenge the status quo and innovate
- Involvement in new business development and implementation.
- Extensive workshop planning and facilitation skills.
- The ability to create/work in and contribute to a high performing, collaborative and fun team environment for people to innovate and learn.
- Resourceful and highly organised with proven ability to prioritise conflicting tasks in order to meet strict deadlines.
- Experience in guiding and coaching multiple teams in the adoption of the Agile mind-sets, behaviours, and best practices to facilitate their transition to high performing teams.
- Experience in effectively managing and communicating complex risks, issues and dependencies.
- Proficient in multiple agile frameworks at scale (SAFE, LESS etc.)
- Certified Scrum Master (CSM), Professional Scrum Master (PSM) or other agile certifications.

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us - so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel:

- We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
- We have flexible l