Front of House Supervisor

19 hours ago

Adelaide, Australia Raven Mead Hospitality Full time

Are you an experienced and passionate hospitality professional ready to take the next step in your career? Raven Mead Hospitality is looking for a dedicated **Front of House Supervisor** to oversee individual shift operations across two of our award winning Adelaide venues: My Kingdom for a Horse and A Prayer for the Wild at Heart.

This is a full-time, salaried position where you will be the heart of our service, ensuring every guest has a memorable experience. You will lead and mentor a team, resolve issues quickly and professionally, and maintain the high standards our guests expect.

**What You'll Be Doing**:

- Leading and developing the Front of House team to deliver exceptional service for rostered shifts
- Working closely with the kitchen to ensure smooth, seamless service.
- Managing daily operations, from seating and reservations to payments and cleanliness.
- Promptly resolving any guest or team member issues to ensure satisfaction.
- Upholding our commitment to operational excellence and company standard.

**What We're Looking For**:

- Proven experience in a similar role where you've successfully led a team through busy periods.
- A track record of creating exceptional guest experiences and receiving positive feedback.
- The ability to streamline operations and improve efficiency.
- Excellent problem-solving skills and the ability to think on your feet.
- Experience or qualifications in coffee and wine are highly regarded.
- You must be able to work across both of our venues in Adelaide. We are a 7 day business and this role will require availability for at least 2 evening shifts a week that incorporate evening service.

**Working with Raven Mead Hospitality**:
As a multi-award-winning, inclusive and team-first group, we are committed to providing equal opportunity and a safe workplace for all. We care about creating a workplace where our team members feel valued, respected and empowered. We offer competitive salaries, great work-life balance and development opportunities to support and grow your career.

If you're ready to make a significant impact and become a key part of our team, we'd love to hear from you.

Pay: $70,000.00 - $75,000.00 per year

Work Authorisation:

- Australia (required)

Work Location: In person

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