Dispatch Coordinator

2 days ago

Smithfield, Australia Protech Warehousing & Manufacturing Full time

Join our client, a leading name in the furniture industry, as a **Despatch Clerk**. We are looking for an energetic individual with outstanding customer service skills to become a vital part of our expanding team in **Wetherill Park.**

**ABOUT THE ROLE**
- Monday - Friday, 9am - 5:30pm
- Career development opportunities available

**KEY RESPONSIBILITIES**
- Respond to customer and internal staff enquiries about delivery issues
- Deliver exceptional customer service to both internal and external customers
- Accurately and promptly enter dispatch information into the DISTRIB computer system
- Coordinate and manage delivery tasks for drivers
- Perform general administrative duties
- Report and log customer concerns or requirements to relevant departments in a timely manner to minimize customer dissatisfaction
- Assist both dispatch and service departments as needed

**SKILLS & QUALIFICATIONS**
- Minimum of 2 years’ experience in a similar role
- Excellent customer service skills
- Strong attention to detail
- Ability to thrive in a fast-paced environment
- Full working rights
- Own transport

**Job Types**: Full-time, Permanent

Pay: $55,000.00 - $58,000.00 per year

**Experience**:

- Administration: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Full Driver Licence (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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