Support Coordinator

The NDIS offers assistance to people with a broad range of physical, intellectual and psychosocial impairments. Sometimes, navigating and coordinating this funding can be tricky; and for people who have complex challenges, it can be even more difficult to maximise all the services available to them. This is where a Mercy Community Support Coordinator comes in

Support Coordinators work directly with people and broader networks, connecting them together in order for a person to implement their NDIS Plan effectively, and ultimately achieving their goals and aspirations and to go about day-to-day life.

We currently have an opportunity for a Support Coordinator to join the Mercy team at the Gold Coast.

**Day to day you will**:

- Support and communicate participants, their families and their formal/informal support network to understand their NDIS plan;
- Identify the most appropriate services within the community to suit an individual's needs;
- Support participants to communicate their goals and aspirations to their stakeholder team and the NDIA;
- Attend home and community visits with participants;
- Undertake general case management of participant portfolio's; and
- Manage and monitor individual NDIS Plan budgets.

Some of these points sound complicated, however if you are: an organised person, have excellent communication skills, an eye for detail, and the ability to think outside the box - you will excel with all of the training that you will be provided with

**What is it like to be part of the Mercy team?**
- We are fun, but respectful and professional. We are knowledgeable and evidence based, but we are all human and we can get it wrong sometimes, we learn and develop together.
- Full specialised training and induction - we pride ourselves on our model of practice and our desire to do the best we can do;
- Flexible work arrangements post training period.
- Great team culture and support;
- Regular supervision and other training opportunities;
- Salary: $77,578K+S + increased take home pay with salary sacrificing, meal/entertainment/holiday benefits - **up to $18,550 per annum**:

- Access to **novated leases for a motor-vehicle **to reduce your taxable income.
- Paid Blue card & NDIS compliance checks.
- Employee Assistance Program.
- Career pathway planning and development
- Person-centred communication skills;
- Positive and friendly personality, who is open, flexible and willing to be part of an innovative and supportive team who work together;
- An open Queensland Driver’s License;
- Yellow Card Exemption/NDIS Workers Screening Clearance and Blue Card or ability to obtain prior to commencement.

**To apply**

Thank you so much for your interest in working with us, and we hope to be in contact with you soon.

**About Us**

Mercy Community is a Catholic not-for-profit, compassionately inspiring and supporting people to live hopeful, connected lives within inclusive communities. We support families and young people, people living with a disability, and older people, and live by our values of Compassion, Integrity, Dignity and Empowerment.

We have been providing services and support for over 150 years and our team operates across a network that encompasses urban, rural and remote communities. Please visit our website to find out more about our dedicated team and the work we do.
- Mercy is committed to Safeguarding - taking actions to promote and ensure the welfare of children and adults at risk, protect them from abuse or neglect and supporting an awareness of whole community responsibility to help and protect all in need._