Customer Service Officer

3 days ago

Greater Adelaide SA, Australia Westpac Banking Corporation Full time

Customer Service Officer

You will be the face of Bank SA helping our customers reach their financial objectives
- **Join a supportive team in our Ceduna, SA branch
- **Permanent part time role - 12.5 hours per week
- **Customer service role working with the local community**

**How will I help?**

First up - you'll be one of the friendly faces of Bank SA. We want to help all of our customers with all of their banking. Not just because it's better for business - but so they make the most of their money too. Building rock-solid relationships, you'll make it clear you understand what our customers need today - and what their plans are for tomorrow.

**What's in it for me?**

You'll play a significant part of the future of a business that has been around for 200 years. Our purpose is to create better futures together. So, we'll back you in the development of your career, internal career prospects, and flexible working. You'll also keep learning to grown, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**

Some experience in customer service is a must - especially if it involved you putting your passion into making sales as well. You'll be confident to build relationships and then manage them for the long-term. And any business or financial know-how will definitely be an advantage in making exciting things happen for our customers.

**What is it like to work there?**

We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining the Westpac family means you will get some of the best banking, wealth and insurance benefits in the market.

We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We will even pay you to do volunteer or community work.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

**How do I apply?**

Start here. Just click on the **APPLY** or button.

**Do you need reasonable adjustments during the recruitment process?**

Job ID 300002122770016

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