Case Management Support Assistant Director
3 days ago
**Job Details**:
**Location**
Melbourne
**Salary**
Up to AU$585 per day
**Job Type**
Full Time
**Ref**
BBBH93751_1663658493
**Contact**
Samuel Beckett
**Posted**
28 minutes ago
Talent International are currently recruiting for an Assistant Director of Case Management Support to join the Administrative Appeals Tribunal (AAT) branch within a Federal Agency.
The position is at EL1 level paying $585 per day + Super and is for an initial 12 month contract with likely extensions.
**Responsibilities may include but are not limited to**:
- Managing the workflow of case management support functions to ensure statutory timeframes and measures are met.
- Managing AAT Applications received by the Agency including the allocation to the case management teams and legal teams.
- Leading and contributing to strategic projects and policy development processes.
- Leading and contributing to the development of Ministerial and Parliamentary briefs and complaints.
- Contributing to the preparation of reports, business cases, meeting submissions and correspondence.
- Leading a team and/or a scope of work, including mentoring, supervising, training and supporting Case Management Support staff.
**About you?**
- Previous Case Management / Complaints handling experience, preferably in a Government Agency or Department
- Excellent understanding of sound administrative practice and procedure.
- Experienced with Staff Management (KPI performance, Intake & Processing, Rostering, various other team management duties)
- You must be an **Australian Citizen** to work for this Client
**Apply
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