Case Manager: Low-Cost Accommodation Support Program

3 days ago

Melbourne Northern Suburbs VIC, Australia Merri Outreach Support Service Full time $60,000 - $80,000 per year

About the role

We're looking for a skilled and compassionate Case Manager to join our Low-Cost Accommodation Support Program. Working across Brunswick and Northcote, you'll deliver on-site and outreach-based support to vulnerable adults and older people living in low-cost accommodation or public housing.

Many of the people you'll support are experiencing complex health and psychosocial needs, isolation, and housing insecurity. Through short-term, goal-directed case management, you'll assist clients to sustain tenancies, access health and social services, and reconnect with their community.

This role forms part of a vital suite of older persons programs at MOSS, which includes the Community Connection Program (CCP), Housing Support for the Aged Program (HSAP), and the Older Persons High Rise Support Program (OPHRSP).

What We're Looking For

We're seeking values-aligned practitioners who are:

  • Experienced in case management or similar roles, ideally working with older people or those facing multiple barriers to service access.
  • Skilled in engaging people through assertive outreach approaches.
  • Knowledgeable in housing and homelessness systems, aged care, and disability services.
  • Strong communicators, with the ability to advocate, collaborate and navigate complex service systems.
  • Committed to social justice, cultural safety, and continuous improvement.

Why Work with Us?

  • Work with a supportive and experienced team passionate about social change.
  • Competitive salary and benefits, including generous leave entitlements and salary packaging.
  • Ongoing professional development and supervision.
  • Flexible working arrangements and wellbeing support.

Position Description : Case Manage LCA FT

For a confidential discussion about the role, please contact Anne Roberts on

To apply, please submit your cover letter, resume, and responses to the key selection criteria to:

Anne Roberts

Program Manager – Older Persons Support and Connect

Email:

Applications close: 5pm, Tuesday 28 October 2025

Please note that applications that do not respond to the key selection criteria will not be short listed.

Visit to learn more about who we are and the difference we're making.

PBA3

Please quote in application: Case Manager: Low-Cost Accommodation Support Program (Full-time) via Pro Bono Australia.

Profession: #Community_Services, #Social_and_Support_Work

Sector: #Aged_Care_and_Seniors

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