
Aps4 Onsite Support Technician
2 weeks ago
Federal government agency seeking to appoint an Onsite Support Technician to an initial 6-month contract.
**Your new company**
Hays have partnered exclusively with a highly regarded federal government agency, to appoint an Onsite Support Specialist to an initial 6-month contract. If you love all things hands-on and face-to-face support, then this role is for you.
**Your new role**
As the Onsite Support Specialist, you'll be the face of the department's IT function. Whether it's setting up a new starter, or running a laptop decommission project with the team, you'll be the first point of contact for any IT related queries. Your daily duties will involve:
- Provision of ICT equipment to assist staff to WFH or in office (e.g. issuing Surface Pros, rebuilding them, desk set-ups etc.)
- Provide asset related advice and maintenance to stakeholders within the department
- Provision of ICT support relating to PCs, laptops, telephones, and mobile devices (as well as software support to Windows OS and M365)
This list is by no means exhaustive, as the very nature of the role is ad-hoc - you can be called to set up a bunch of new starters one day, and have to drop everything to set up a functioning video-conferencing setup the next
**What you'll need to succeed**
You'll be an experienced onsite technician, with exceptional communication skills that set you apart from the rest. Your love for your work really shines through, and you approach everything proactively with the view to always be improving.
**What you'll get in return**
In return? This initial 6-month contract has a strong view to turn permanent, with the role occupying an ongoing need within the team. On top of that, you'll be remunerated at the APS4 level, as well as work within a tight-knit and high-performing team who will help drive your own learning and development.
**What you need to do now**
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
**LHS 297508**#2782717
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