Workforce Planner

2 days ago

Brisbane, Australia DVConnect Full time

Full-time 6 month fixed-term contract available

Located at Brisbane Office

Ongoing professional development

Who are we?

DVConnect is a leading provider of evidence-based and trauma-informed services for people impacted by all forms of personal violent crime, including those who use and experience violence in their relationships. Our purpose is to create pathways for a life free from violence and fear.

**About the role**

As a Workforce Planner, you will work collaboratively with the Workforce planning team and broader organisation to strategically develop, distribute and maintain effective and sustainable employee rosters. In line with service delivery demands and employee wellbeing, you will purposefully allocate resources to maximize efficiency and coverage across multiple service lines. Furthermore, you will coordinate off-phone activities such as meetings, supervision, and coaching sessions to ensure effective staff support is delivered. It is also essential that Workforce planners compassionately and promptly address staff inquiries to continue fostering a supportive work environment.

Working closely with our leadership teams, you will develop and maintain a comprehensive suite of reports and dashboards tailored to facilitating staff coaching and professional development by providing insights into workforce performance and trends. Being a 24/7 domestic, family and sexual violence support service, you will consistently conduct real-time monitoring of call ques and deploying innovative adjustments to meet service delivery targets.

**What's in it for you?**
- Under the SCHADS award remuneration.
- Salary package up to $15,990 per financial year.
- Professional career development opportunities.
- Regular staff wellness activities.
- Family friendly and inclusive team environment.

**What you will bring (position requirements)**
- Qualifications in Data Analytics, Business Management or similar is desirable, however those with extensive experience are encouraged to apply.
- Workforce Planning experiencing ideally within a 24/7 human services contact center.
- 2+ years' demonstrated experience in rostering and workforce planning in a multi-disciplinary organisation.
- Intermediate experience with workforce planning softwares.
- Advanced IT skills across Microsoft Office, particularly Excel.
- Concise verbal and written communication skills.
- High-level of attention to detail and commitment to exceptional workforce support.
- Problem solving and decision-making aptitude.
- Initiative, self-motivated and eagerness to learn.
- Willingness to be flexible with work hours when appropriate to meet operational requirements.
- Rotating roster.
- Does this role sound exactly like what you have been searching for? Make sure to _**_APPLY NOW_**_ because we are excited to meet you_

**Please note that only shortlisted applicants will be contacted.

  • Workforce Planner

    1 week ago

    Brisbane, Australia DVConnect Full time

    Permanent Full-time & Fixed-term full-time opportunities available Located at Brisbane Office Ongoing professional development Who are we? DVConnect is a leading provider of evidence-based and trauma-informed services for people impacted by all forms of personal violent crime, including those who use and experience violence in their relationships. Our...

  • Strategic Workforce Planner

    5 days ago

    Brisbane, Queensland, Australia beBeeWorkforce Full time

    Job Title: Strategic Workforce PlannerAbout the RoleWe are seeking a skilled and experienced Strategic Workforce Planner to lead our workforce planning efforts. As a key member of our team, you will be responsible for developing and implementing strategic workforce plans that align with our business objectives.This is an exciting opportunity for someone who...

  • Workforce Planner

    2 weeks ago

    Brisbane, Australia Datacom Full time

    Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. About the Role (your why) As the Workforce Planner, you will be responsible for analysing, forecasting, and planning the workforce supply and demand, talent needs...

  • Workforce Planner

    1 day ago

    Brisbane, Australia Queensland Health Full time

    The Workforce Planner in the Health Contact Centre will liaise with internal stakeholders, regarding workforce planning performance information and statistics, to facilitate the exchange of information, support decision making, to assist in the effective and efficient delivery of service for the HCC. Once training has occured, you will have the opportunity...

  • Workforce Planner

    2 days ago

    Brisbane, Australia Queensland Health Full time

    Liaise with internal stakeholders, regarding workforce planning performance information and statistics, to facilitate the exchange of information, support decision making, to assist in the effective and efficient delivery of service for the HCC. Key competencies/suitability (role specific criteria and personal qualities) You will be assessed on your ability...

  • Workforce Planner and Analysis Manager

    6 days ago

    Brisbane, Australia Queensland Health Full time

    The RoleThe Workforce Planner and Analysis Manager needs to ensure that immediate and future operational resourcing and scheduling requirements are achieved with a team that works across multiple shift types and working arrangements within a highly dynamic workforce, in alignment to defined service delivery targets and key performance Indicators. The role,...

  • Workforce Planner

    1 week ago

    Brisbane, Australia Service Stream Full time

    Primary Location Brisbane - Kingsgate Job Description Summary as per PD About the Role Department Workforce Planning How to Apply

  • Lead Planner

    2 weeks ago

    Brisbane, Australia Wood Plc Full time

    Overview / Responsibilities: We are currently sourcing an experienced Lead Planner to join the Wood team in Brisbane on a permanent basis. Reporting to the Project Controls Manager, a key focus of your role will be to prepare and assess detailed project plans for all stages and facets to help project delivery outcomes. **Responsibilities** - Manage...

  • Workforce Planner

    2 weeks ago

    Brisbane, Australia Queensland Health Full time

    Source data, generate reports and disseminate accurate and timely information, to key internal stakeholders, to provide relevant feedback and enable effective decision making. Be able to maintain records and create data using HCC's workforce planning tool, to ensure data integrity, enable effective planning and decision making for HCC to achieve service...

  • Workforce Planner

    1 week ago

    Brisbane, Australia ACRWORLD Full time

    $75,000-$80,000+ Super - Narangba Location - Immediate Start! **_ About Them:_** ACRWORLD are excited to be working exclusively with a leading construction company who have been operating for over two decades. Specialising across large civil construction projects, this business is looking for a superstar Workforce Planner/ Project Plant Administrator for...