Case Management and Community Engagement Officer

Posted: 07/10/2025

Closing Date: 21/10/2025

**Job Type**: Contract

Location: Inner West

Job Category: Other

Are you committed to working directly with clients to support their engagement and journey through the National Redress process? Do you want to work for an organisation that makes a real difference to the lives of those affected by sexual, domestic, and family violence?

**About Us**:
Full Stop Australia is a not-for-profit organisation, operating nationally, but based in Sydney.
Our mission is to put a full stop to sexual, domestic, and family violence and to support those who have been impacted by violence and abuse.
We operate the NSW Sexual Violence Helpline and a range of specialist Redress and domestic violence counselling services.
Full Stop Australia also offers best-practice training and professional services to support safe and respectful workplaces, and advocate for changes to laws, policies, and practices to better prevent and respond to sexual, domestic, and family violence.

**About the Role**:
The Case Management and Community Engagement Officer Identified role is a part time position working a minimum of six shifts across a fortnight.
You will be part of the Full Stop Australia’s National Sexual Abuse and Redress Support Service Team providing a service that is trauma informed, non-judgmental, feminist, supportive and responsive.
This position is identified to work directly with First Nations People who are impacted by institutional child sexual abuse and will work directly with clients to support their engagement and journey through the National Redress process.
Full Stop Australia provides regular clinical supervision and professional development.

**Desired Skills and Experience**:
**About You**:
You will be someone who operates with the highest levels of professionalism and ethical behaviour.
You will have knowledge of the National Redress Scheme for Institutional Child Sexual Abuse Act 2018 and be confident to exercise initiative and judgement in service delivery.
You will also have extensive knowledge, skills, and experience in the following areas:

- Commitment to the provision of excellence in client service provision.
- Ability to incorporate feminist perspectives within client engagement frameworks.
- Detailed understanding other causes and consequences of sexual assault, family and domestic violence.
- ability to engage and communicate with groups of people, tailoring communication to suit a specific target group.
- Your qualifications and experience will include:

- A relevant community services qualification or equivalent experience.
- Minimum two years (full time equivalent) of community engagement/development and case management experience. This may include social work case management.
- Superior emotional competence when operating in a high demand trauma environment.

**In return**:
**Benefits**: We offer above award wages, with additional benefits including salary packaging, paid parental leave, study leave, and access to our award-winning workplace well-being program designed to manage the effects of vicarious trauma. Professional development and training are highly valued within our organisation.

**Salary**:This position has been classified as Level 5 under the Social, Community, Home, and Disability Services (SCHADS) Award.

**Contract**:This is a part time, three days per week contract position until 30 June 2026.

Full Stop Australia offers a hybrid model of working, with the option to work part of your hours from home (where applicable).

FSA holds an exemption under the NSW Anti-Discrimination Act and only employs female workers for clinical positions.

**For more Information and how to Apply**:
Closing date: 21.10.25