Assistant Manager

2 days ago

Noosa Heads, Australia Mantra French Quarter Full time

**Mantra French Quarter** is in the heart of sophisticated Hastings Street Noosa. Some of the shops and cafes are straight out of St Tropez, while the year round sunshine is something you can enjoy for free. The hotel’s fabulous beachside location means it is nearly always full, so time flies when you’re working, but slows right down when you’re not

We are seeking a motivated professional with a passion for service to join our dedicated Front Office Team as an** Assistant Manager.**

**As our next Assistant Manager, you will**:

- Oversee the daily operations of the property
- Handle guest complaints efficiently, with dignity and respect for both the guest and the Accor name
- Supervise and monitor Team Members with true leadership ability that motivates the entire team
- Provide a high level of customer service and a genuine personable service style that blows our guests away
- Assist in the preparation of rosters and use Excel on a daily basis

**What we are looking for**:

- A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
- The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
- The flexibility to work shifts including early mornings, evenings and weekends
- A person with proven leadership experience within a hotel environment
- Knowledge of Sihot PMS advantageous
- Someone with previous experience in a Front Office hospitality role

**Accor Benefits**:

- Take advantage of Accor global staff, family & friends discounts on hotel rooms and food & beverage from day one
- Accor’s industry leading training platforms Accor Academy and Typsy, supports your career development with unlimited access to qualifications, practical skills and leadership programs.
- Build your network with more than 290,000 Accor professionals globally sharing the same guest passion.
- We are a World Leading hotel operator. With over 400 hotels in the Pacific and more than 5000 across 110 countries, offering limitless opportunities to grow your career.

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

**Everyone has a story and we want to learn yours**

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.

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