Ndis Team Leader

3 days ago

North Lakes, Australia LIFEST HEALTHCARE Full time

**Job description**

**About Lifest HealthCare**

Lifest HealthCare is a registered and growing NDIS service provider committed to delivering high-quality, person-centered disability support across Southeast Queensland. We support our participants in achieving greater independence, inclusion, and wellbeing through compassionate care that meets and exceeds NDIS standards.

We're currently seeking a dedicated and experienced **Area Coordinator** to join our team on a full-time basis (Monday to Friday). Based on Brisbane’s Northside (Alderley through to Caboolture, and Nirimba), this role combines direct participant support with leadership and administrative responsibilities.

**Your Role at a Glance**

As an Area Coordinator, you will:

- Provide hands-on support to participants (60% of the role), including:

- Personal care and community access
- Medication administration and appointment support
- Capacity-building activities and social inclusion
- Accurate documentation and compliance reporting
- Lead and support a team of 20+ Support Workers:

- Supervision, mentoring, and training
- Managing rosters across 2000+fortnightly support hours
- Host regular team meetings for knowledge sharing and participant update purposes
- Monitoring timesheets, including approvals, incident reports, and care documentation
- Build and maintain strong relationships:

- Liaise with families, support coordinators, health professionals and internal stakeholders
- Respond to feedback, concerns, and support issues promptly and professionally
- Ensure all participant care plans and reports are current, accurate and compliant

**What You’ll Bring**
- Cert/Diploma in Community Services, Disability, or Social Work (or equivalent - Nurses, Allied Health)
- 3+ years’ experience working directly with individuals with complex needs and/or mental health conditions
- Proven leadership experience in disability or community care settings
- Strong rostering and scheduling skills
- High-level communication, coordination, and conflict resolution abilities
- Excellent organisational and time-management skills
- Sound understanding of NDIS standards and person-centred care principles

**Essential Requirements**
- NDIS Worker Screening Check
- First Aid, CPR, Medication Training certification
- Full Australian working rights (this role is not suitable for student visa holders)
- Full driver’s license and own insured vehicle
- Availability Monday to Friday during daytime hours
- Confidence with mobile and desktop technology

**Why Join Lifest HealthCare?**
- **Purpose-driven work**: Make a real difference in people’s lives every day
- **Supportive team culture**: Collaborative environment with ongoing mentoring
- **Growth opportunities**: Regular professional development and career progression
- **Work-life balance**: Monday to Friday daytime schedule - no weekend work

Pay: $80,000.00 - $86,000.00 per year

**Benefits**:

- Travel reimbursement

Shift:

- Day shift

Work Days:

- Monday to Friday

Application Question(s):

- Do you have experience preparing rosters?
- Do you have experience as an Area Coordinator or leading a team

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 28/07/2025

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