Security Officer Westfield Southland

1 day ago

Cheltenham, Australia Trident Administrative Services Full time

Flexible shifts across a 24/7 rotating roster
- Award pay + penalties
- Work at a busy, high-profile retail site

**Security Officers - Westfield Southland**

We are currently seeking reliable and licensed security officers to join our team on a casual basis.
As a Security Officer at Southland, you'll play a key role in creating a safe, welcoming environment while delivering exceptional customer service. You'll be the first point of contact in many situations - whether assisting a customer with directions, responding calmly to an incident, or supporting centre operations during busy periods.

**What you'll be doing**:

- Delivering high-quality front-line customer service
- Responding to incidents, including medical and emergency situations
- Monitoring safety risks and reporting incidents
- Assisting with crowd management and de-escalation
- Supporting retail centre operations and emergency response procedures

**What you'll need**:

- Current Victorian Security Licence with Crowd Control function
- Current First Aid and CPR Certificates
- Excellent communication and customer service skills
- Ability to work across a 24/7 rotating roster
- High standard of personal presentation and customer-focused attitude

**Why join Trident?**
- Be part of a supportive and inclusive team culture
- Work with a nationally recognised leader in integrated services
- Uniforms provided
- Ongoing training and professional development
- Stable, long-term employment opportunities

Trident Services is a proudly Australian-owned company providing professional security services across retail, commercial, and public spaces. Known for combining safety with exceptional customer service, Trident delivers tailored solutions through trained officers, innovative technology, and a strong focus on safety and compliance.

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