Customer Service Officer

3 weeks ago

City of Salisbury, Australia Randstad Australia Full time

Randstad is currently seeking a Customer Service Consultant to join a valued client in Adelaide's Northern suburbs. The role offers full-time hours (Monday - Friday) as an ongoing temporary opportunity. If you are customer-focused and eager to learn new skills, this company is for you

The Role
  1. Handle all inbound and outbound calls in accordance with service standards
  2. Provide exceptional customer service by exceeding client expectations daily
  3. Manage client and external stakeholder expectations
  4. Liaise with accounts to set up new suppliers, subcontractors, and customers
  5. Coordinate office amenities and supplies for staff
  6. Perform general administrative activities to support projects as needed
Skills and Experience

Our client seeks someone with prior experience in a contact centre environment or customer service.

  1. Proven experience in customer service with a passion for servicing clients
  2. Ability to work in a high-pressure, high-volume environment and meet deadlines
  3. Excellent verbal and written communication skills
  4. Strong data entry skills
  5. Proficient in PC skills and computer-based applications
  6. High attention to detail and accuracy
  7. Proactive, self-managed, with a positive attitude
  8. Team player with a strong work ethic
Key Requirements
  • Full-time role - Monday to Friday
  • Office-based in Northern Adelaide
  • Australian Citizens or Permanent Residents only
Next Steps

If this role sounds right for you, click "APPLY NOW". Please note that only shortlisted candidates will be contacted.

At Randstad, we are committed to equal employment opportunities and diversity. We encourage applications from all backgrounds.

Key Responsibilities
  • Customer service
  • Inbound & outbound calls
  • Coordinating office amenities
  • General administrative duties
Skills

Customer service, administrative skills, attention to detail, team player, excellent communication skills

Qualifications
  • Previous customer service experience
Education

Secondary School/High School

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