Casual Customer Service Assistant
4 days ago
Great opportunity for an outgoing, energetic and passionate customer service professional to provide friendly, responsive, accurate and consistent information to our customers at A Stroke Ahead Swimming.
This role is to deliver excellent customer service through providing up-to-date information on our services. The role has a strong face to face element in order to assist customers as required, receive feedback and promptly resolve enquiries.
Key tasks include:
- Enroll members into swimming lessons;
- Modify Swim Instructor roster;
- Check and action all customer enquiries
- Help with scheduling of lessons.
**Requirements**:
- Proven customer support experience
- Strong phone contact handling skills
- Excellent communication and presentation skills
- Ability to mulitask, prioritise and manage time effectively.
If you are passionate about helping make a positive difference to our customer’s experience we look forward to hearing from you.
**Job Type**: Casual
Pay: Up to $29.05 per hour
Expected hours: 3 - 15 per week
Schedule:
- Monday to Friday
- No weekends
**Experience**:
- Customer service: 1 year (required)
Work Authorisation:
- Australia (required)
Work Location: In person
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