Casual Customer Service Assistant

1 week ago


Goulburn, Australia A Stroke Ahead Swimming Full time

Great opportunity for an outgoing, energetic and passionate customer service professional to provide friendly, responsive, accurate and consistent information to our customers at A Stroke Ahead Swimming.

This role is to deliver excellent customer service through providing up-to-date information on our services. The role has a strong face to face element in order to assist customers as required, receive feedback and promptly resolve enquiries.

Key tasks include:

- Enroll members into swimming lessons;
- Modify Swim Instructor roster;
- Check and action all customer enquiries
- Help with scheduling of lessons.

**Requirements**:

- Proven customer support experience
- Strong phone contact handling skills
- Excellent communication and presentation skills
- Ability to mulitask, prioritise and manage time effectively.

If you are passionate about helping make a positive difference to our customer’s experience we look forward to hearing from you.

**Job Type**: Casual

Pay: Up to $29.05 per hour

Expected hours: 3 - 15 per week

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- Customer service: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person



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