Administration and Enrolments Officer

St Hilda’s School is owned by the Diocese of Brisbane and the School Council is appointed by the Archbishop in Council. The major functions of the School Council are the appointment of the School Principal, the fixing of the annual budget and the fixing of school policy. The Principal, in the role of Chief Executive Officer is responsible for the day-to-day running of the School. All staff are responsible for carrying out their duties.

In performing their duties, all members of staff are expected to:
Promote and foster the effectiveness of the School
Reflect and nurture the vision of the School in the course of their work
Demonstrate commitment to the Christian leadership through vision, service and example
Motivate and energise staff, students and parents by fostering quality relationships and community development through dynamic and collaborative performance
Promote the need for integrity, confidentiality and professionalism at all times and lead by example
Maintain professional competence and current knowledge in appropriate professional areas
Consistently demonstrate commitment to the core values of the School of faith, integrity, spirit, respect, courage and passion
Demonstrate loyalty, confidentiality and support for the Principal and the School at all times.

**Position**: Administration and Enrolments Officer

**Classification**: School Officer - Level 3 Administration

**Category**: Full time

**Reports to**: Registrar through to Operations Manager

St Hilda’s School is one of Australia’s leading PP-12 Anglican Day and Boarding Schools for girls, located on the Gold Coast. With an enviable reputation of excellence in girls’ education and world class facilities, the School has a long history of outstanding academic achievement, based on strong Anglican Christian values. It is committed to excellence in the education of girls and to maintaining a safe and supportive environment for children and young people.

Applications for the following permanent position are sought to commence as soon as possible:
Administration and Enrolments Officer

Full Time (including school holiday periods)

9.00am-5.00pm

We are currently seeking to appoint a professional administrator with a strong customer service focus.

**Responsibilities of the role include, but are not limited to**:
Provide high quality reception and administration support across student and visitor reception areas
Assist in events involving new families and students such as Open Days
Support the Registrar with tours of the campus to prospective families and students
Assist the Enrolments Team with monitoring enrolment trends and coordinating enrolment data
Assist with International Student administration
Assist Marketing and Community Teams and Administration Team with ad-hoc duties as required

Skills and Abilities

Exceptional communication skills (verbal and written)
Proficiency in Microsoft Office Suite, databases and software or technical equipment relevant to the position
A professional, confident and helpful customer service approach
Exceptional personal presentation
Punctual, reliable and self-motivated
Ability to be resourceful and proactive when issues arise
Excellent organisational skills and high level of accuracy and attention to detail
Demonstrated ability to work in a team environment and take direction
Ability to multi-task, work in a fast-paced environment, problem solve and resolve customer concerns
Ability to communicate sensitively and confidentially with stakeholders in a skilful manner
Knowledge of Visitor and Volunteer procedures
Ability to prioritise competing demands, be flexible, learn new systems and share knowledge and skills with others
Hands on experience with office equipment and ability to trouble shoot printers, fax machines, point of sale systems etc

Qualifications & Requirements

Current Drivers Licence
Current Paid Blue Card (or willing to obtain prior to commencement)
Certificate IV Business Administration or equivalent highly regarded
Demonstrated intermediate computer skills including mail merge features, and the ability to navigate a database management system

As a member of the St Hilda’s Community, you must be willing to continue to support the Code of Conduct and the stated values and Anglican Ethos of the School and have your name submitted to the Anglican Church’s Professional Standards Register.