Venue Manager

2 weeks ago

Brisbane, Australia Frankie & George Full time

**Full-Time | Must be available one weekend day per week**

Frankie & George is searching for a **passionate, experienced Venue Manager** to lead our dynamic team and drive service excellence at one of Brisbane’s favourite CBD cafes. If you're a strong leader who values team culture and thrives on creating great guest experiences, this one’s for you.

**About the Role**:
As Venue Manager, you’ll oversee day-to-day operations, uphold high service standards, and inspire a team culture grounded in quality, consistency, and mutual respect. You’ll play a key role in training, development, and improving workplace systems for greater efficiency and smoother service.

**What We’re Looking For**:
Proven experience in a venue or cafe management role
A genuine passion for **team culture and people leadership**
Confident enforcing and following established policies and procedures
Strong organisational and communication skills
A drive to constantly improve systems, quality, and operational efficiency
Specialty coffee knowledge and experience (highly regarded)

**What You’ll Be Responsible For**:

- Leading and developing a high-performing FOH team
- Managing service standards, rostering, stock, and daily operations
- COGs management and maintaining budgets
- Upholding company procedures and ensuring compliance across the team
- Supporting training, onboarding, and ongoing staff development
- Driving team morale, positive communication, and a high-energy vibe
- Contributing to sales performance and customer satisfaction

**Why Join Frankie & George?**
- Work in a values-driven, quality-focused venue
- Ongoing development and support
- An exciting opportunity to shape a growing business

Pay: $75,000.00 - $85,000.00 per year

**Benefits**:

- Employee discount
- Free drinks

Schedule:

- 8 hour shift
- Day shift
- Morning shift

Supplementary Pay:

- Overtime pay

**Experience**:

- Venue Management: 2 years (preferred)
- Barista: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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