Support Team Member

3 days ago

Perth, Australia FIRST CONTACT Full time

Location: Perth, Perth CBD Salary: AUD Industry Standards

There is now an exciting opportunity to join the team of a dynamic international company.

The Support Team Member is multi-skilled, trained and knowledgeable in all First Contact properties. It is the responsibility & duty of the Support Team Member to assist in covering periods of leave, sick days and high customer volume situations, throughout all First Contact, managed properties. The Support Team Member will endeavor to ensure maximum visitor/customer satisfaction and provide the highest level of service at all times. The Support Team Member must communicate and liaise with The Support Manager, First Contact Management, Site Managers and Employees to effectively provide cover and support to multiple and varied First Contact properties. The Support Team Member will be flexible and open to the varied tasks, responsibilities and environments of First Contact properties.

Your day will include:

- Warmly welcome tenants and visitors, setting the tone for the lobby experience and ambience
- Manage the Concierge service-request portal, responding to all service requests in a timely manner.
- Provide information and support to customers and visitors regarding amenities, transport and places of interest within the building vicinity.
- Assist in driving activations and promote usage of the communal spaces and range of amenities available to tenants
- Report on lobby operations and service-offering, providing recommendations on process improvements and product ideas.

Your experience will include:

- Experience in Hospitality, Residential Concierge, Serviced office, or co-working space
- Excellent verbal and written communication skills
- Immaculate personal presentation and high levels of professionalism and integrity
- Ability to work in a fast-paced environment and work calmly under pressure
- Superior customer service skills and a passion for delivering an outstanding user experience.

We look forward to hearing from you

  • Support Team Member

    2 weeks ago

    Perth, Australia FIRST CONTACT Full time

    Location: Perth Salary: AUD Industry Standards There is now an exciting opportunity to join the team of a dynamic international company. The Support Team Member is multi-skilled, trained and knowledgeable in all First Contact properties. It is the responsibility & duty of the Support Team Member to assist in covering periods of leave, sick days and high...

  • Support Team Member

    5 days ago

    Perth, Western Australia First Contact Full time $45,000 - $60,000 per year

    Location: Perth, CBD Salary: AUD Industry StandardsThere is now an exciting opportunity to join the team of a dynamic international company.The Support Team Member is multi-skilled, trained and knowledgeable in all First Contact properties. It is the responsibility & duty of the Support Team Member to assist in covering periods of leave, sick days and high...

  • Technical Support Team Member

    7 days ago

    Perth, Australia Pentanet Full time

    **Description**: **Pentanet Culture** Pentanet is a driving force in telecommunications, cloud gaming and esports for Australia. 100% based here in Perth, we are a close-knit and energetic team of hard workers who are passionate about working together toward the same goal. As an industry leader within the Perth telecommunications sector, we are...

  • Team Member

    2 weeks ago

    Perth, Australia Grill'd Full time

    **Team Member - Restaurant** Grill'd isn't just about nutritious burgers; it's an incredible hospitality experience powered by our vibrant team members. With over 170 locally-minded restaurants nationwide, we're seeking enthusiastic individuals to join as a crew member at Grill'd in William St, Perth CBD! **The Perks**: - Gain valuable accredited...

  • Team Member

    2 weeks ago

    Perth, Western Australia Officeworks Full time $40,000 - $60,000 per year

    Title: Team Member - Fixed TermLocation:East Vic Park, Western Australia, AUAbout usAt Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.Fast paced. Innovative. Inspiring. With...

  • Team Members

    5 days ago

    Perth, Western Australia Yo-Chi - Embrace the Chi Pty Ltd Full time $35,000 - $45,000 per year

    Casual Team Members – Yo-ChiWe are hiring for Team Members at our Currambine and Karrinyup Yo-Chi venues We're on the lookout for fun, energetic, and passionate individuals to join us and help create memorable experiences for our customers.Why Yo-Chi?At Yo-Chi, we're all about fun, growth, and making people smile Whether you're serving up delicious frozen...

  • Team Member

    4 weeks ago

    Perth, Australia Subway Full time

    The following content displays a map of the jobs location - Trinity Arcade, 72 St Georges Tce Shop ST118, Level 1 Perth Trinity Arcade, 72 St Georges Tce Shop ST118, Level 1 Perth Job Category Team Member Package Description Interested in becoming a Team Member? If you can’t find what you are looking for today then register your interest with the...

  • Team Member

    3 days ago

    Perth, Australia 7-Eleven Full time

    About Us Locally owned, with over 40 years of history and a diverse culture we are committed to our people and their success. Driving innovation and challenging the ordinary is at the heart of what we do. 7-Eleven makes everyday life wonderfully easier, creating extraordinary moments from everyday interactions. About You - Passionate and resilient with a...

  • Team Member

    7 days ago

    Perth, Western Australia Coles Group Full time $40,000 - $80,000 per year

    It takes the connection of team members in many different roles to run more than 800 supermarkets across Australia. Whether you're in-store or delivering to a customers' door, life in-front or behind the shelves is fast, and it's fun. Joining Coles Supermarkets means you'll belong in a team of diverse personalities, cultures, backgrounds and beliefs, just...

  • Team Member

    1 week ago

    Perth, Western Australia 7-Eleven Full time $40,000 - $60,000 per year

    Do you love Slurpee's and sustainable Coffee? Well, so do we It sounds like it's time for you to come and join the team at 7-Eleven.We are on the lookout for casual team members with Morning, Afternoon and Overnight availability to join the team in the Bentley Store.Being the face of your store, you will:Delight your customers with service and store...