Support Team Member

7 days ago

Perth, Western Australia First Contact Full time $45,000 - $60,000 per year

Location: Perth, CBD Salary: AUD Industry Standards

There is now an exciting opportunity to join the team of a dynamic international company.

The Support Team Member is multi-skilled, trained and knowledgeable in all First Contact properties. It is the responsibility & duty of the Support Team Member to assist in covering periods of leave, sick days and high customer volume situations, throughout all First Contact, managed properties. The Support Team Member will endeavor to ensure maximum visitor/customer satisfaction and provide the highest level of service at all times. The Support Team Member must communicate and liaise with The Support Manager, First Contact Management, Site Managers and Employees to effectively provide cover and support to multiple and varied First Contact properties. The Support Team Member will be flexible and open to the varied tasks, responsibilities and environments of First Contact properties.

Your day will include:

  • Warmly welcome tenants and visitors, setting the tone for the lobby experience and ambience
  • Manage the Concierge service-request portal, responding to all service requests in a timely manner.
  • Provide information and support to customers and visitors regarding amenities, transport and places of interest within the building vicinity.
  • Assist in driving activations and promote usage of the communal spaces and range of amenities available to tenants
  • Report on lobby operations and service-offering, providing recommendations on process improvements and product ideas.

Your experience will include:

  • Experience in Hospitality, Residential Concierge, Serviced office, or co-working space
  • Excellent verbal and written communication skills
  • Immaculate personal presentation and high levels of professionalism and integrity
  • Ability to work in a fast-paced environment and work calmly under pressure
  • Superior customer service skills and a passion for delivering an outstanding user experience.

We look forward to hearing from you

  • Team Members

    1 week ago

    Perth, Western Australia Yo-Chi - Embrace the Chi Pty Ltd Full time $35,000 - $45,000 per year

    Casual Team Members – Yo-ChiWe are hiring for Team Members at our Currambine and Karrinyup Yo-Chi venues We're on the lookout for fun, energetic, and passionate individuals to join us and help create memorable experiences for our customers.Why Yo-Chi?At Yo-Chi, we're all about fun, growth, and making people smile Whether you're serving up delicious frozen...

  • Team Member

    1 week ago

    Perth, Western Australia Coles Group Full time $40,000 - $80,000 per year

    It takes the connection of team members in many different roles to run more than 800 supermarkets across Australia. Whether you're in-store or delivering to a customers' door, life in-front or behind the shelves is fast, and it's fun. Joining Coles Supermarkets means you'll belong in a team of diverse personalities, cultures, backgrounds and beliefs, just...

  • Team Member

    2 weeks ago

    Perth, Western Australia 7-Eleven Full time $40,000 - $60,000 per year

    Do you love Slurpee's and sustainable Coffee? Well, so do we It sounds like it's time for you to come and join the team at 7-Eleven.We are on the lookout for casual team members with Morning, Afternoon and Overnight availability to join the team in the Bentley Store.Being the face of your store, you will:Delight your customers with service and store...

  • Team Member

    2 weeks ago

    Perth, Western Australia 7-Eleven Full time $45,000 - $60,000 per year

    Do you love Slurpee's and sustainable Coffee? Well, so do we It sounds like it's time for you to come and join the team at 7-Eleven.We are on the lookout for casual team members with Morning, Afternoon and Overnight availability to join the team in the Malaga Store.Being the face of your store, you will:Delight your customers with service and store...

  • Team Member

    6 days ago

    Perth, Western Australia 7-Eleven Full time $45,000 - $65,000 per year

    Do you love Slurpee's and sustainable Coffee? Well, so do we It sounds like it's time for you to come and join the team at 7-Eleven.We are on the lookout for casual team members with Overnight availability to join the team in our Kardinya store.Being the face of your store, you will:Delight your customers with service and store standardsContribute to a safe...

  • Team Member

    4 days ago

    Perth, Western Australia 7-Eleven Full time $104,000 - $130,878 per year

    Do you love Slurpee's and sustainable Coffee? Well, so do we It sounds like it's time for you to come and join the team at 7-Eleven.We are on the lookout for casual team members with Morning, Afternoon and Overnight availability to join the team in our Joondalup store.Being the face of your store, you will:Delight your customers with service and store...

  • Team Member

    1 week ago

    Perth, Western Australia 7-Eleven Full time $45,000 - $55,000 per year

    Do you love Slurpee's and sustainable Coffee? Well, so do we It sounds like it's time for you to come and join the team at 7-Eleven.We are on the lookout for casual team members with Morning and Afternoon availability to join the team in our Landsdale store.Being the face of your store, you will:Delight your customers with service and store...

  • Team Member

    1 week ago

    Perth, Western Australia 7-Eleven Full time $45,000 - $65,000 per year

    Do you love Slurpee's and sustainable Coffee? Well, so do we It sounds like it's time for you to come and join the team at 7-Eleven.We are on the lookout for casual team members with Overnight availability to join the team in our Freemantle retail store.Being the face of your store, you will:Delight your customers with service and store standardsContribute...

  • Team Member

    6 days ago

    Perth, Western Australia 7-Eleven Full time $104,000 - $130,878 per year

    Do you love Slurpee's and sustainable Coffee? Well, so do we It sounds like it's time for you to come and join the team at 7-Eleven.We currently have 2 overnight roles available in our Clarkson store and candidates must have availability from 10pm to 6am on Tuesday, Wednesday, Thursday, and Sundays.If you're someone who thrives in a fast-paced environment,...

  • Team Member

    7 days ago

    Perth, Western Australia Roll'd Full time $40,000 - $60,000 per year

    Employee discount & Flexible rosteringWeekly Pay & Free UniformsEmployee Assistance ProgramAt Roll'd Vietnamese, we're all about serving up fresh, family-made Vietnamese eats with a side of connection. Since 2012, we've been blending authentic flavours and fast service to bring the vibrant tastes and traditions of Vietnam to Aussies. Think crispy bánh mì,...