Support Team Member

6 days ago

Perth, Western Australia First Contact Full time $45,000 - $60,000 per year

Location: Perth, CBD Salary: AUD Industry Standards

There is now an exciting opportunity to join the team of a dynamic international company.

The Support Team Member is multi-skilled, trained and knowledgeable in all First Contact properties. It is the responsibility & duty of the Support Team Member to assist in covering periods of leave, sick days and high customer volume situations, throughout all First Contact, managed properties. The Support Team Member will endeavor to ensure maximum visitor/customer satisfaction and provide the highest level of service at all times. The Support Team Member must communicate and liaise with The Support Manager, First Contact Management, Site Managers and Employees to effectively provide cover and support to multiple and varied First Contact properties. The Support Team Member will be flexible and open to the varied tasks, responsibilities and environments of First Contact properties.

Your day will include:

  • Warmly welcome tenants and visitors, setting the tone for the lobby experience and ambience
  • Manage the Concierge service-request portal, responding to all service requests in a timely manner.
  • Provide information and support to customers and visitors regarding amenities, transport and places of interest within the building vicinity.
  • Assist in driving activations and promote usage of the communal spaces and range of amenities available to tenants
  • Report on lobby operations and service-offering, providing recommendations on process improvements and product ideas.

Your experience will include:

  • Experience in Hospitality, Residential Concierge, Serviced office, or co-working space
  • Excellent verbal and written communication skills
  • Immaculate personal presentation and high levels of professionalism and integrity
  • Ability to work in a fast-paced environment and work calmly under pressure
  • Superior customer service skills and a passion for delivering an outstanding user experience.

We look forward to hearing from you

  • Team Member

    2 weeks ago

    Perth, Western Australia Officeworks Full time $45,000 - $65,000 per year

    About us At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173...

  • Team Member

    2 weeks ago

    Perth, Western Australia 7-Eleven Full time $45,000 - $60,000 per year

    Do you love Slurpee's and sustainable Coffee? Well, so do we It sounds like it's time for you to come and join the team at 7-Eleven.We are on the lookout for casual team members with Morning, Afternoon and Overnight availability to join the team in the Malaga Store.Being the face of your store, you will:Delight your customers with service and store...

  • Team Member

    1 week ago

    Perth, Western Australia 7-Eleven Full time $40,000 - $60,000 per year

    Do you love Slurpee's and sustainable Coffee? Well, so do we It sounds like it's time for you to come and join the team at 7-Eleven.We are on the lookout for casual team members with Morning, Afternoon and Overnight availability to join the team in the Bentley Store.Being the face of your store, you will:Delight your customers with service and store...

  • Team Member

    6 days ago

    Perth, Western Australia Dye & Durham Corporation Full time $40,000 - $60,000 per year

    Department:Financial SolutionsLocation:PerthDescriptionDye & Durham Australia are looking for a Team Member to join our Mortgage Services team based onsite in ourPerthoffice. If you have excellent attention to detail, is precise and consistent in your work and can work autonomously and as a team, then this role is for youWHO ARE WE?Dye & Durham is a leading...

  • Team Member

    2 weeks ago

    Perth, Western Australia Grill'd Full time $25,000 - $40,000 per year

    At Grill'd, we're more than just burgers - we're about epic vibes, fresh flavours, and moments that make people smile. With 175+ restaurants nationwide and a team that's as passionate as they are friendly, we're on the hunt for energetic, people-loving Team Members to bring the good times to our William Street, Perth CBD restaurant.  Whether you're...

  • Team Member

    3 hours ago

    Perth, Western Australia Grill'D Full time $45,000 - $60,000 per year

    At Grill'd, we're more than just burgers - we're about epic vibes, fresh flavours, and moments that make people smile. With 175+ restaurants nationwide and a team that's as passionate as they are friendly, we're on the hunt for energetic, people-loving Team Members to bring the good times to our Fremantle restaurant.  Whether you're flipping patties,...

  • Team Member

    2 weeks ago

    East Perth, Western Australia 7-Eleven Full time $35,000 - $45,000 per year

    Do you love Slurpee's and sustainable Coffee? Well, so do we It sounds like it's time for you to come and join the team at 7-Eleven.We are on the lookout for casual team members with Morning, Afternoon and Overnight availability to join the team in the Bentley Store.Being the face of your store, you will:Delight your customers with service and store...

  • Team Member

    2 weeks ago

    Perth, Western Australia Canon Full time $40,000 - $60,000 per year

    Casual employment opportunity (Monday to Friday working schedule)Due to client requirements, candidates must be an Australian Citizen at the time of submitting the application.About UsAs a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their...

  • Retail Team Member

    6 days ago

    Perth, Western Australia JB Hi-Fi Full time $45,000 - $60,000 per year

    Company DescriptionAt JB Hi-Fi, we're more than just one of Australia's largest and most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances...

  • Senior Retail Team Member

    2 hours ago

    Perth, Western Australia City Beach Australia Full time $45,000 - $60,000 per year

    State: WABusiness Unit: RetailStore or Department: MandurahJob Type: CasualAt City Beach, our people are at the core of what we do, both our customers and our team. All are welcome under the City Beach roof, where value is placed on individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations.We stock some of the world's...