Events Operations Manager

1 week ago

Sydney, Australia MERCURE Full time

**Company Description**
As the flagship hotel for the Mercure brand within Australia we invite you to belong to something bigger. We are a big hotel, looking for some big talent With 517 refurbished rooms, 11 conference rooms, and multiple food and beverage outlets, Mercure Sydney is on the look out for an **Events Operations Manager** to join the team.

The Events Operations Manager leads all operational aspects of the events team. This role requires a detail-oriented professional who can ensure that all events are executed flawlessly, from operational planning stages to post-event evaluations. The Events Operations Manager will play a crucial role in delivering memorable experiences for clients and attendees alike.
- Serve as the primary point of contact for clients during events, ensuring their needs are met and expectations are exceeded
- Foster a team who are “guest obsessed” and prioritise creating positive experiences for our clients at every opportunity
- Liaise with the Event Sales team to ensure that all client requirements are planned and accounted for to deliver the best possible events
- Manage the day-to-day operations of events, ensuring smooth execution, adherence to timelines and client satisfaction
- Oversee all logístical aspects of events, including setup, execution and teardown
- Address any issues that arise during events promptly and efficiently to minimize disruptions
- Conduct evaluations after events to identify successes and areas for improvement, implementing changes for future events
- Strategically assess the staffing and rostering requirements of the events team, effectively managing the events roster, timesheet approvals, leave planning and payroll spend
- Demonstrate accountability by tracking and reporting on key performance indicators
- Maintain strong relationships with clients, vendors and internal teams to ensure seamless communication and collaboration

**Qualifications**
- Bachelor’s degree in Event Management, Hospitality, Business Administration, or a related field is highly regarded
- Minimum of 5 years of experience in event management or operations within a large venue, with a proven track record of successful event execution
- Willingness to work various shifts, including evenings and weekends as required by event schedules
- Strong leadership and team management abilities
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
- Proficiency in event management software and Microsoft Office Suite
- Exceptional communication and interpersonal skills
- Strong problem-solving capabilities with keen attention to detail

**Additional Information** What we offer**
- Complimentary on-site parking
- 50% off staff meals
- Accommodation & restaurant discounts worldwide
- We are a big hotel in a big brand so all the opportunities that come with the Accor size
- Access to Accor training programs using industry-leading platforms
- Primary location for public transport

Only applicants with full working rights will be considered

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

  • Operations & Events Manager

    3 weeks ago

    Sydney, New South Wales, Australia At Events - Corporate Entertainment & Event Management Full time

    We encourage applicationsas soon as possible. Applications will be reviewed as they are received, and shortlisted candidates will be contacted on an ongoing basis.About At EventsAt Events is one of Australia's leading providers ofcorporate hospitality packagesfor major sporting events, premium functions, and exclusive entertainment experiences.We work with...

  • Operations & Events Manager

    3 weeks ago

    Sydney, New South Wales, Australia At Events - Corporate Entertainment & Event Management Full time

    We encourage applicationsas soon as possible. Applications will be reviewed as they are received, and shortlisted candidates will be contacted on an ongoing basis.About At EventsAt Events is one of Australia's leading providers ofcorporate hospitality packagesfor major sporting events, premium functions, and exclusive entertainment experiences.We work with...

  • Event Staff

    2 weeks ago

    Sydney, Australia Skyedge Events Full time

    Skyedge Events, Sydney's premium events & entertainment services and professional photography studio focusing on quality and client satisfaction. We are a team of passionate professionals willing to go above and beyond for their clients to deliver exceptional photo & video, and fun experiences and entertainment. If you or your friends and family are...

  • Event Staff

    6 days ago

    Sydney, Australia Skyedge Events Full time

    Skyedge Events, Sydney's premium events & entertainment services and professional photography studio focusing on quality and client satisfaction. We are a team of passionate professionals that goes above and beyond for our clients to deliver exceptional photo & video, fun experiences and entertainment. If you or your friends and family are looking to get...

  • Event Staff

    4 days ago

    Sydney, Australia Skyedge Events Full time

    Skyedge Events, Sydney's premium events & entertainment services and professional photography studio focusing on quality and client satisfaction. We are a team of passionate professionals willing to go above and beyond for their clients to deliver exceptional photo & video, and fun experiences and entertainment. If you or your friends and family are...

  • Conference and Event Producer

    2 weeks ago

    Sydney, Australia Forefront Events Full time

    Forefront Events is a rapidly growing conferencing business that provides employees with great opportunities for career progression alongside supportive team members and managers. It's a fun and energetic working environment based in the CBD.     The role: Support our team and report into the Event Operations Manager to prepare for and deliver...

  • Event Coordinator

    18 hours ago

    Sydney, Australia BCD Meetings & Events Full time

    **A culture of purpose: Where will your BCD M&E career take you?** As perfectionists, artists, strategic thinkers and leaders in the industry, we believe culture is defined by its people. We are looking for exceptional people who rise to our standards while bringing their unique perspective to the table. Are you interested in adding to both our mission and...

  • Marketing Event Coordinator

    6 days ago

    Sydney, New South Wales, Australia Ausfeng Events Full time

    Get AI-powered advice on this job and more exclusive features.Full-Time | Permanent Position | Sydney CBDJoin a dynamic team delivering world-class performing arts events in Australia.Be part of prestigious cultural projects and high-profile performances.Work across fast-paced, integrated marketing and event campaigns.A unique opportunity to grow your career...

  • Event & Hub Lead

    2 weeks ago

    Sydney, Australia Mantel Operations Full time

    **Event and Hub Lead** Since our inception in November 2017, Mantel Group has grown to 900 people becoming one of Australia's & New Zealand's fastest growing technology companies. We were honoured and humbled last year and again this year, to be recognised as Australia's Best Place to Work. As an Australian private business we continue to have ambitious...

  • Event Operations Manager

    1 day ago

    Sydney, New South Wales, Australia beBeeOperations Full time $90,000 - $120,000

    Job Title: Event Operations ManagerEvent Operations Manager - Key ResponsibilitiesWe are seeking a highly motivated and experienced professional to manage the operational aspects of our events service. As a key member of our operations team, you will play a vital role in ensuring the smooth execution of events and exceeding guest expectations.Oversee the...