Indigenous Customer Service Advisor

1 week ago

Maroochydore, Australia Indigenous Workstars Full time

Our client believes they can help all of their customers make the most of their money through assisting them with their everyday banking and asking the right questions to better identify and understand their needs. Your role of Customer Service Advisor is a key customer facing position in our branch network as you will have quality conversations with our customers on a day-to-day basis, creating a stress-free, seamless experience for each person you serve.

Our client aims to provide one big, supportive team to help them reach their vision to become one of the world's great service companies. Working with them you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, they are proud to have created a culture where people can bfe their best, in an environment that values diversity and flexibility. And one where everyone belongs.
- Casual, part-time and full-time positions available

**Position Description - What will they be doing in their role?**:

- Welcoming all customers that come into the branch, creating a warm and positive first impression as they enter
- Helping customers with transactional and savings banking needs
- Providing relevant banking advice to suit their situation and goals
- Referring customers onto our team of specialists when required
- Educating customers on new technologies to assist them in the future

**Position Requirements - Any qualifications needed?**
- COVID Vaccination
- Customer Service Experience
- Be approachable and confident interacting with community/elders and customers

**Application requirements**:
Indigenous Workstars specialises in the engagement of Aboriginal and Torres Strait Islander people into employment in a variety of communities and industries across Australia.

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